Troubleshooting; Led Status Lights - Leviton 41910-U2B Guia Del Usuario

TROUBLESHOOTING

The following table provides troubleshooting tips. The topics are arranged in the order in which they should be executed in
most situations. If you are unable to resolve the problem after following these instructions, please contact Technical Support
for further assistance (1-800-824-3005).
Problem
USB device is attached but
not functioning
USB device is attached but
not functioning
Link LED
on the Transmitter and
Receiver blink intermittently
Link LED on the Transmitter
and Receiver is OFF

LED Status Lights

Connection Status
USB AC Supply
Host RJ45 Link
Device connected to
Connected Connected
Connected Transmitter
No No Yes/No
No Yes Yes
Yes Yes/No No
Yes No Yes/No
Yes/No
Yes Yes Yes, connected at either
Yes Yes Yes, connected at either
Yes Yes Yes, connected at either
Cause Solution
• The USB device requires 1. Install the required USB device driver on the computer
drivers that were not
installed
• The USB device does not
support USB hubs 2. In the Universal Serial Bus controllers section of Device
• The USB device has
malfunctioned 3. Contact Technical Support for assistance.
• Overcurrent condition has 1. Power cycle Receiver by unplugging the power adapter from
occurred because the USB
device has drawn more
current than can be supplied
per USB specification (1A). 2. If overcurrent continues to occur, either:
Operating system may
generate a status bubble
indicating an issue.
3. Consult your USB device documentation. Insure your device
• The CAT 5e/6/6A cable 1. Test the CAT 5e/6/6A cable using an ANSI/TIA-568 series
connecting the Transmitter
and Receiver is faulty.
2. Contact Technical Support for assistance.
• The Receiver is not 1. Confirm the host computer is on and providing power to
receiving power.
• The Transmitter is not 2. Ensure the supplied AC power adapter is properly connected
receiving power.
• The link cable is
malfunctioning. 3. Ensure the Category cabling between the Transmitter and
• The extender system is
malfunctioning. 4. Check that the AC adapter is connected to a live source of
5. Contact Technical Support for assistance.
Transmitter (LED Status)
AC Supply
connected Power Link Host
to Receiver
Yes OFF OFF OFF
No OFF OFF OFF
No Blue OFF OFF
Yes Blue OFF OFF
Green
Blue OFF
Flashing
Green Green
Blue
Solid Flashing
Green Green
Blue
Solid Solid
9
operating system prior to attaching the USB device into
the Receiver. Please see your USB device manufacturer's
documentation for details.
Manager, check that the USB device has enumerated.
the extender. Wait approximately 30 seconds and then plug
the power adapter back into the Receiver.
(a) the USB device may use more power than the USB
specification, or (b) the USB device may be damaged.
is properly powered.
compliant, UL verified, Level IV field certification test
instrument.
Transmitter.
to the Receiver (or to the Transmitter if powering the Receiver
via the Category cable link.
Receivers is properly installed or replace the link cable.
electrical power.
Receiver (LED Status)
Activity Power Link Host
OFF Blue OFF OFF
OFF Blue OFF OFF
OFF OFF OFF OFF
OFF Blue OFF OFF
Green
OFF Blue OFF
Flashing
Green Green
OFF Blue
Solid Flashing
Amber Green Green
Blue
Flashing Solid Solid Flashing
Additional Comments
Activity States
OFF Receiver Power OK
Receiver Power OK, received from
OFF
Transmitter
OFF Transmitter Power OK
OFF Transmitter and Receiver Power OK
The extender system is attempting to
OFF
establish a link
The extender system is in a
OFF
suspended state
Amber Data transmission is occurring
between the Transmitter and Receiver