Questions & Answers / Product Safety / Warranty; Product Safety And Limited Warranty; Product Safety Information - 2GIG Rely Guia Instalacion

Questions & Answers / Product Safety / Warranty
Can I get a discount on my homeowner's or renter's insurance?
Most insurance carriers will provide you with a discount for having a
monitored Panel. To be eligible for this discount you must be subscribed
to a Central Monitoring Station. Contact your insurance carrier for details.
How can I test my Central Monitoring Station Service?
Contact you dealer to verify your system is working correctly.
Will RELY work in the event of a power outage?
Yes. All of your sensors are battery powered and the Panel has a built-in
rechargeable backup battery that provides power for 8 hours during a
power outage.
How do I avoid false alarms?
There are several things you can do to avoid the most common causes of
false alarms:
• Make sure that anyone requiring access to your home, such as a landlord
or housekeeper, has a PIN. If you don't want to give out your Master PIN,
New Users/PINS can be added via the End User Website.
• Do not place Motion Sensors near a heater or air conditioner, or facing
an open window.
• If you have large pets, contact your dealer for assistance customizing
your installation.
• Ensure rattling windows or doors do not trigger a sensor. Each magnet
should be as close as possible to the grooves on the sensor.
Note: If you're still having trouble with false alarms, please contact your
dealer.

Product Safety and Limited Warranty

Product Safety Information

Use only approved batteries and the supplied UL approved power
adapter with your RELY Panel. Any tampering with the product or other
unauthorized use will void your limited warranty. To prevent a fire
hazard or electrical shock, do not expose the Panel or other components
to water or operate it while you are wet or standing in water. Ensure
electrical cords used are not frayed or placed in a location where they
can pose a danger.
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