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Warranty

EXCEPT FOR THE EXPRESS WARRANTIES EXPRESSLY CONTAINED IN THIS COMMERCIAL
AND GOVERNMENT LIMITED WARRANTIES SECTION, NS&C MAKES NO OTHER PRODUCT
REPRESENTATIONS OR WARRANTIES. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. Some states and countries do not allow limitations
or how long an implied warranty lasts or the exclusion or limitation or incidental or consequential
damages, so the above exclusions may not apply. The NS&C warranty gives specific legal rights in
addition to other rights, which may exist and vary from state to state and country to country.
Product and Limited Warranty Durations
1. Rely Products:
• Rely – One (1) year from date of shipment from NSC Warehouse
• 2Gig CO, Keyfob, Dbell, Panic, PIR, SMKT, GB1, DW10/20R, and DW40 – Two (2) years from date of
manufacture
The warranties set forth herein are solely limited to repair or replacement of products returned (at
NS&C discretion), freight prepaid, to NS&C. There is NO PROVISION FOR LABOR COST OR OTHER
REIMBURSEMENTS OF ANY KIND. Defective products are subject to the warranty with the following
exceptions:
2. The warranties do not apply to: (i) damage incurred in shipping or handling; (ii) damage caused
by disaster such as fire, flood, wind, earthquake or lightning; (iii) damage due to causes beyond
the control of NS&C such as excessive voltage, mechanical shock or water damage; (iv) damage
caused by unauthorized attachment, alterations, modifications or foreign objects being used with
or in conjunction with the product; (v) damage caused by peripherals, sensors or other products
used in connection with the products (except for products supplied by NS&C for the purpose of
such connections); (vi) defects caused by failure to provide a suitable installation environment
for the products; (viii) damage caused by use of the products for purposes other than those for
which they were designed; (ix) damage from improper maintenance; (x) damage arising out of
any other abuse, mishandling or improper application of the products; (xi) damage resulting
from disassembly or repair in such a manner as to adversely affect performance or prevent
adequate inspection or testing to verify any warranty claim; (xii) products that are not identified
with Nortek, 2Gig, or Linear brands and lot numbers or serial numbers; or (xiii) returns based on
product revision level or software version.
3. Product warranties set forth herein are void if the product has been tampered with, including but
not limited to the date code, labels or other markings on the product.
4. Products that are damaged in transit to NS&C will not be covered under these warranties. If
products are damaged or lost by the carrier, it is the sender's risk and responsibility to create a
claim against the carrier if they chose to do so.
The user is responsible for all labor costs associated with removing, reinstalling and returning the
product to NS&C. NS&C, at its option, will replace the defective product. Replacements may be made
from b-stock products. If an exact replacement is not available NS&C, at its option will select the
nearest equivalent product. NS&C will return warranted repaired or replacements by UPS Ground or
an equivalent service. A customer may pay the additional costs for second day or next-day service.
All products returned for warranty service require a Return Product Authorization Number (RA#).
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Copyright © 2018 Nortek Security & Control LLC.

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