Sera Professional UVC-Xtreme 800 Manual De Instrucciones página 19

Manufacturer guaranty:
We, sera GmbH (warrantor), Borsigstraße 49, 52525 Heinsberg,
Germany, grant a 3 year voluntary guaranty* for the UVC-Xtreme
external filters covering freedom of defects in material and production,
commencing on the purchase date.
The 3 year sera guaranty is to be understood as an additional service of
the manufacturer and not as a replacement for your rights arising from
§§ 437 BGB (German Civil Code). Your statutory rights are not limited
by this guaranty. Claims arising from statutory liability for defects are
also not affected!
Guaranty exclusion (*):
The following parts are excluded from guaranty:
a) Guaranty does NOT apply for wear and tear parts such as filter media,
seal rings, running unit (rotor, bearing, shaft) and UV-C lamps.
b) The ballast is NOT covered by a 3 year guaranty. You are still entitled
to 2 years of guaranty.
c) Any kind of damage on electric cables and plugs of the ballast as well
as glass are excluded from guaranty, unless the fault arises due to a
material or manufacturing flaw.
In case the mains cable of the ballast is damaged, the cable must
be replaced immediately. These cables are not being repaired by the
manufacturer due to safety reasons (explanation: moisture that gets
into the cable often leads to subsequent corrosion and short circuits).
Replacing the entire DC cable on the low voltage side of the ballast is
not possible due to technical reasons. The ballast must be replaced in
this case.
Expiring of guaranty:
Guaranty obligations are void if:
– the information for use was not followed and the device was exposed
to negligent, improper or unsuitable use, maintenance and repair;
– the device was damaged by external force, external influences or
intentionally;
– third party spare parts not approved by the company sera were in-
stalled.
Our obligations:
In case of a guaranty claim, the sera GmbH at their own discretion
obliges to either repair the device, or to replace or repair the faulty part,
or to replace the device with a functioning product of the same value.
Your obligations:
Important: In case the device is faulty, please first consult our retailer
where you purchased the device and let him check whether a guaranty
case is applicable before you turn in the device as a complaint. This is
the only way to avoid unnecessary freight costs you could possibly be
charged for.
Manufacturer contact:
sera GmbH
Borsigstraße 49
52525 Heinsberg
Germany
Phone : +49 2452 9126-0
Fax: +49 2452 5922
Hotline: +49 2452 9126-15
E-mail: info@sera.de
Website: www.sera.de
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