Operation Guide
Operating Instructions for the Home Owner
This electric water heater is designed as a point of use product to supply hot water to types of outlets.
Unlike a conventional tank storage water heater, this unit is a tankless water heater that does not
store hot water. However, once you begin using the system, you will find it operates much like a
conventional tank system.
Tankless systems deliver hot water instantaneously on demand. Since a tankless system does not
waste energy continually heating water that is idly sitting and losing heat in a storage tank, it provides
greater energy efficiency than a conventional system.
With your new system, as soon as you turn on a hot water faucet, the demand for hot water is
detected, and high power heating elements are activated. Sensors continually monitor water flow
rate and incoming and outgoing temperature, and transmit data to the system controller, which
determines the exact amount of power required by heating elements to reach the set temperature.
It is important to remember that all tankless water heaters are subject to a maximum flow rate. If this
flow rate is exceeded, the heater will not be capable of fully heating water.
Also keep in mind that conventional tank heaters are set to high temperatures to prevent running
out of hot water quickly, and thus a large amount of cold water needs to be mixed in to reach a
comfortable level for washing and showering. Since this unit heats water on demand, it is designed
to heat to a lower temperature. This means you only need to mix in a small amount of cold water,
or none at all.
Your hot water supply may also be affected by the incoming water temperature. During winter, if
incoming water temperature is very cold, you might not be able to run multiple hot water outlets at
the same time. However, you can run showers back-to-back without having to wait for water to heat.
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