Help and Troubleshooting
Device Lockout
The DT4000 G2 includes a security feature that prevents unauthorised access to the data partition
once a maximum number of consecutive failed login attempts (MaxNoA for short) has been made; the
default "out-of-box" configuration has a pre-configured value of 10 (no. of attempts.)
The 'lock-out' counter tracks each failed login and is reset one of two ways: 1) A successful login prior
to reaching MaxNoA or 2) reaching MaxNoA and performing a device format.*
If an incorrect password is entered, an error
message will appear just below the 'Hint' field,
indicating a login failure.
See Figure 10.1.
th
If and when a 7
failed attempt is made, you will
see an additional error message indicating that
you have 3 attempts left before reaching
MaxNoA (which is set to 10 by default). See
.
Figure 10.2
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After a 10
failed login attempt, the DT4000 G2
will permanently block the data partition and
require a device format prior to next use. This
Figure 10.1 – Login Failure
means that all data stored on the DT4000 G2
will be lost and you will need to create a new
password.
This security measure limits someone (who
does not have your password) from attempting
countless login attempts and gaining access to
your sensitive data.
If you are the owner of the DT4000 G2 and have
forgotten your password, the same security
measures will be enforced, including a device
format.*
For more on this feature, see 'Forgot Password'
on page 25.
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Figure 10.2 – 7
Login Failure
*Note: A device format will erase ALL of the information stored on the DT4000 G2's secure data
partition.
®
Document No. 48000127-001.A04
DataTraveler
4000 G2
Page 24 of 27