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Idiomas disponibles
Idiomas disponibles
Problem
Display is Blank
No power to the thermostat
GFCI test button
Thermostat is in 'Standby' mode (Heating
won't cause
Symbol Flashing Slowly)
thermostat to trip
GFI flashing on LCD
Ground Fault detected by thermostat
display
Cold/Hot Floor
Floor Temp Set too low/high
Heat up time may be longer than one hour
Floor Temp won't
Cables may not be able to reach set level
reach set level
due to room heat loss
Cable Problem
Thermostat in Off mode
Power supply problem
Floor Heating
Problem with sensor wire, 'Sensor' flashing on
doesn't turn on
LCD display
Cable problem
lIMITeD WaRRanTy anD lIaBIlITy
EasyHeat, Inc. ("easyHeat" or "we" or "our" or "us"), located at the address stated below, provides this limited warranty to the original purchaser only ("you" or "your") of those products and accessories offered by EasyHeat (the
"easyHeat consumer Product"). This limited warranty expressly terminates upon transfer of the EasyHeat Consumer Product by the original purchaser.
What is covered
EasyHeat warrants to you that the EasyHeat Consumer Product, when installed and operated for residential use only in accordance with the applicable Installation and Operating Instructions and/or Owner's Manual, and subject
to the exclusions below, will be free of defects in materials and workmanship for a period of eighteen (18) months from the date of purchase (the "Warranty Period"), unless otherwise specified by EasyHeat in writing.
What is not covered - Warranty exclusions
This limited warranty does not extend to and expressly excludes:
• Normal wear and tear expected to occur during the normal course of use, including without limitation, cosmetic damage, scratches, dents or comparable and reasonably expected losses or damages.
• Loss or damage resulting from conditions beyond EasyHeat's control including without limitation, misuse, accident, abuse, neglect, negligence (other than EasyHeat's), unrelated mechanical or electrical activities, or
modifications or alterations made by anyone other than EasyHeat
• Loss or damage resulting from your failure to install and use the EasyHeat Consumer Product in compliance with the applicable Installation and Operating Instructions and/or Owner's Manual.
What We Will Do to correct Problems
If a claim is covered under this limited warranty, EasyHeat at EasyHeat's sole option, (a) repair the defective portion of the EasyHeat Consumer Product or (b) replace the entire EasyHeat Consumer Product, or (c) issue a refund
equal to the purchase price paid for the EasyHeat Consumer Product or a credit to be used toward the purchase of a new EasyHeat Consumer Product. In case of Warm Tiles Products, the mats and cables comprising our Warm
Tiles Product are embedded in a mortar base, and then covered with ceramic tile, marble or equivalent finished flooring material. A failed mat or cable usually cannot be easily repaired. Replacement of a failed mat or cable
will require that the finished flooring material under which it is embedded be removed to permit replacement of the mat or cable. THE SOLE AND EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY SHALL BE LIMITED TO
REPAIR, CORRECTION OR REPLACEMENT OF THE EASYHEAT CONSUMER PRODUCT, OR REFUND OR CREDIT OF THE PURCHASE PRICE. THIS LIMITED WARRANTY DOES NOT COVER ANY COSTS RELATING TO THE REPAIR, REMOVAL OR
REPLACEMENT OF ANY PORTION OF THE WARM TILES PRODUCT.
no Other express Warranty applies
This limited warranty is the sole and exclusive warranty provided to original purchasers of an EasyHeat Consumer Product. This limited warranty is exclusive and makes no other warranties with respect to description or quality of
the EasyHeat Consumer Product. No affirmation of fact or promise made by us, by words or action, shall constitute a warranty. If any model or sample was shown to you, the model or sample was used merely to illustrate the
general type and quality of the EasyHeat Consumer Product and not to represent that the EasyHeat Consumer Product would necessarily be of that type or nature. no easyHeat agent, employee, dealer, or representative or
any third party is authorized to alter this limited warranty or bind easyHeat to any affirmation, representation or warranty concerning the easyHeat consumer Product unless such alteration, affirmation, representation or warranty is
specifically incorporated by written agreement. The terms of this limited warranty shall not be modified by the original owner, or their respective successors or assigns.
How to notify Us
If you discover a non-compliance with your EasyHeat Consumer Product that you believe is covered under this limited warranty, you must contact us within the Warranty Period by calling in US: (800) 537-4732 or in Canada: (800)
794-3766. Alternatively, you may contact EasyHeat at the mailing address listed in the Installation and Operating Instructions and/or Owner's Manual or in USA: 2 Connecticut South Drive, East Granby, CT 06026, and in Canada: 99
Union Street, Elmira, ON N3B 3L7. You can also contact us through EasyHeat's local dealer. In order for a warranty claim to be processed, a copy of the original sales receipt must be provided to EasyHeat. EasyHeat will determine,
in its sole and absolute discretion whether the claim is covered or subject to the limitations or exclusions described in this limited warranty. You may be asked to contact EasyHeat's local dealer for further instructions on how to
obtain the remedies available to you under this limited warranty. If you are asked to ship the EasyHeat Consumer Product to EasyHeat you will be provided with a return receipt authorization and we will ship the repaired or the
replacement EasyHeat Consumer Product to you at no charge. Repairs or modifications made to the EasyHeat Consumer Product by anyone other than EasyHeat will nullify this limited warranty. Coverage under this limited
warranty is conditioned at all times upon the original purchaser's compliance with these required notification and repair procedures.
limitation of liability
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EASYHEAT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER RESULTING FROM
NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE EASYHEAT CONSUMER PRODUCT OR EASYHEAT'S NEGLIGENCE. EASYHEAT SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE AND IN NO EVENT,
REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL EASYHEAT'S LIABILITY TO YOU EXCEED THE PRICE
PAID BY YOU FOR THE EASYHEAT CONSUMER PRODUCT. The term "consequential damages" shall include, but not be limited to, loss of anticipated profits, business interruption, loss of use or revenue, cost of capital or loss or
damage to property or equipment.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
any IMPlIeD WaRRanTy OF MeRcHanTaBIlITy OR FITness FOR PaRTIcUlaR PURPOse THaT May aRIse In cOnnecTIOn WITH THe sale OF an easyHeaT cOnsUMeR PRODUcT sHall Be lIMITeD In DURaTIOn TO THe WaRRanTy PeRIOD.
We DIsclaIM all OTHeR IMPlIeD WaRRanTIes, Unless We aRe PROHIBITeD By laW FROM DOInG sO, In WHIcH case all sUcH IMPlIeD WaRRanTIes sHall eXPIRe aT THe eaRlIesT TIMe PeRMITTeD By aPPlIcaBle laW. Some states do
not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.
USA: Appleton Grp LLC EASYHEAT Inc, 2 Connecticut Drive South, East Granby, CT 06026 • Canada: EGS EASYHEAT Ltd, 99 Union Street, Elmira, ON N3B 3L7
Possible cause
6
suggested correction
Restore power supply
Wait for 3 minutes, until heating icon stops flashing
and is on continuously
Press Reset button on thermostat, if fault does not
clear, switch to Off mode, call service technician or
contact EasyHeat Customer Service Center
Increase/decrease Floor Temp Setting
Set cables to come on earlier than current program
Reduce source of heat loss, such as open windows,
insulate floor directly under cables
Cables must be checked
Switch to On Mode
Check breaker panel and wiring
Sensor and/or connections to thermostat must be
checked
Cables must be checked
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