Troubleshooting
Malfunctions:
The green POWER indicator light does
not illuminate.
The motor does not start.
The indicator lights are on but the light is
dim.
a) The alarm sounds.
b) The alarm sounds and the two yellow
indicator lights flash.
c) The alarm sounds and the two yellow
indicator lights as well as the green one
flash.
d) The yellow SUPERFREEZE indicator
light flashes
Heating
is excessive
+ buzzer
Heating
danger
+ buzzer
The green POWER indicator light flashes.
The refrigerator and the freezer do not
cool well.
The food inside the refrigerator is
beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
The back wall of the refrigerator unit is
covered in frost or droplets of water
see Assistance
Possible causes / Solutions:
The plug has not been inserted into the electrical socket, or not far enough
to make contact, or there is no power in the house.
The appliance comes with a motor protection control (see Start-up and use).
Pull out and reverse the plug before putting it back in the socket.
a) The refrigerator door has remained open for more than two minutes (the
buzzer will stop sounding when you shut the door) or the correct switching-
off procedure was not followed (see Maintenance).
b) The temperature in the freezer is too high. Check the quality of the food
products and dispose if necessary.
c) The temperature in the freezer has reached a dangerous level. The food
must be disposed immediately.
d) The Optimization Energy Saving function is activated
b/c) In both these cases the freezer will maintain a temperature of about 0°C
so that the food does not re-freeze.
To turn off the acoustic signal open and close the refrigerator door. To
restore normal operation bring the FREEZER OPERATION knob setting
to
(off) and turn the appliance on again.
The appliance is not operating correctly. Contact the Technical Assistance
Centre.
The doors do not close properly or the seals are damaged.
The doors are opened too frequently.
The OPERATION knobs are not on the correct setting (see Description).
The refrigerator or the freezer have been over-filled.
The REFRIGERATOR OPERATION knob is not on the correct setting (see
Description).
The food is in contact with the back inside wall of the refrigerator.
The SUPER FREEZE button has been pressed (rapid freezing): the yellow
SUPER FREEZE light is on or flashing (see Description).
The door is not closed properly or is continuously opened.
The outside ambient temperature is very high.
The thickness of the frost exceeds 2-3 mm (see Maintenance).
The appliance has not been installed on a level surface (see Installation).
The appliance has been installed between cabinets that vibrate and make
noise.
The internal refrigerant makes a slight noise even when the compressor is
off. This is not a defect, it is normal.
This shows the appliance is operating normally.
GB
19