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TROUBLESHOOTING
PROBLEM
CAUSE
The Hopper is not locked
in place (when brewing
with whole beans)
Filter door is not closed
Filter basket is not in
place
The
coffeemaker is
Continuously
Filter basket cover is
beeping
not in place
Filter basket is not
emptied of used grinds
Coffee chute is clogged
Coffee is
weaker than
usual
There are not enough
beans in the hopper
Strength setting
is incorrect
Ground coffee may be
The
packed too tightly in the
coffeemaker
coffee chute
is not grind-
ing beans
The hopper may be
too full
Coffee grounds and filter
CLEAN
from previous use are
BASKET
still in filter basket
appears in
LCD Display
The message appears
CLEAN
as a reminder to clean
CHUTE
appears in
the chute
LCD Display
SOLUTION
• Check to see if the hopper container release knob is in the unlocked position
• Place the hopper container on the unit
• Turn the knob to the locked position
• Press On/Off to resume; if programming, reset
• Check to be sure that all components of the filter compartment are in place
• Close filter door (you will hear a click if the door is properly shut)
• Press On/Off twice to resume; if programming, reset
• Open filter door by pressing the filter door release button
• Hook filter basket with cover onto door
• Close filter door (you will hear a click if the door is properly shut)
• Press On/Off twice to resume; if programming, reset
• Open filter door by pressing the filter door release button
• Put on cover matching the "grind" arrows
• Hook filter basket with cover onto door
• Close filter door (you will hear a click if the door is properly shut)
• Press On/Off twice to resume; if programming, reset
• Open filter door by pressing the filter door release button
• Remove filter basket with cover
• Discard used grounds
• Replace filter basket with cover and close door
• Press On/Off twice to resume; if programming, reset
• Remove the hopper from the unit
• Lift coffee channel cover
• Clean out coffee chute
• Replace channel cover and hopper
• Your coffeemaker is now ready to brew again
• Be sure there are enough beans in your hopper for the amount of coffee you
intend to brew
• Check your strength setting — displayed on the LCD screen
• To change your strength settings press the strength control button
• Remove hopper from the unit
• Lift coffee channel cover
• Clean out coffee chute
• Replace channel cover and hopper
• Remove some of the beans from the hopper
• Remove filter and used coffee grounds.
• Add new filter.
NOTE: Filter basket door must be open for at least 5 seconds to turn off CLEAN
BASKET message.
• Follow directions for cleaning the chute on page 12.
NOTE: Your coffeemaker will still operate if the chute is not cleaned when mes-
sage appears, but we recommend cleaning it regularly. Failing to do so may
affect the flow, and could result in weaker coffee flavor. In extreme cases the
chute may become blocked; if severe enough this could damage the unit.
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