Problem Solving - Phasak PH 9360 Manual Del Usuario

4. Problem Solving

If the UPS does not work properly, you can try to locate the problem using the following
table:
Symptom
No indication and alarm in the front
display panel even though the mains is
normal.
The icon and
code flash on LCD display and alarm
beeps every second.
The icon and flash on LCD
display and alarm beeps every second.
The icon and flash on LCD
display and alarm beeps twice every
second.
Fault code is shown as 43. The icon
lights on LCD display and alarm
beeps continuously.
The Overload code is shown, fault 14, the
alarm sounds continuously.
Fault code is shown as 01, 02, 03, 04,
11, 12, 13, 14,1A, 21, 24, 35, 36, 41,
42 or 43 on LCD display and alarm beeps
continuously.
Battery backup time is shorter than
nominal value
The icon and flash on LCD
display and alarm beeps every second.
Possible Causes
The AC cable
connected to the network.
The EPO function is activated. The
the warning
EPO switch is off or the jumper is
open.
The internal or external batteries are
not connected correctly.
The UPS is overloaded.
After repeated overloads, the UPS is
blocked in
connected devices are fed directly from
the electrical network.
The UPS shuts down automatically
because it has been overloaded for too
long.
The UPS has shut down automatically,
due to a short circuit at the UPS
output.
A UPS internal fault has occurred.
There are two possible results:
1. The load is still supplied, but
directly from AC power via bypass.
The load is no longer supplied by
power.
The battery is not fully charged.
Defective battery
The fan is blocked or does not work, or
the UPS is overheated.
ON-LINE RACK
is not properly Check if the power cord is properly
connected.
Close the circuit to deactivate the EPO
function.
Check that the batteries are properly
connected.
Disconnect the excess load connected to
the outputs.
bypass mode. The Remove the excess load connected to the
UPS. Then turn off and restart the UPS.
Remove the excess load connected to the
UPS. Then turn off and restart the UPS.
Check the wiring of the outputs and if the
connected devices are shorted.
Contact your technical support service
Charge the battery for at least 7 hours.
Contact your support service to replace
the battery.
Check the fans and contact your technical
support service.
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P H 9360 - PH 9301 .
Solution
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