The appliance is not producing
coffee.
A power failure occurs during a
cycle.
Your tea is not hot enough or
too hot.
You have used ground coffee
instead of coffee beans.
Appearance of steam under the
lid of the grain tray.
After preparing a drink, if you ask
for an extra shot the machine
tells you that this is not possible.
Danger : Only a qualified technician is authorised to carry out repairs on electrical wiring and carry out work on
the electrical grid. If you do not follow these instructions, you risk death by electrocution. Do not use
an appliance that is visibly damaged!
KRUPS INTERNATIONAL LIMITED GUARANTEE
This product is repairable by KRUPS during and after the guarantee period.
Accessories, consumables and end-user replaceable parts can be purchased, if locally
available, as described on the KRUPS internet site www.krups.com
The Guarantee:
This product is guaranteed by KRUPS (company address and details included in the country list of the KRUPS
International Guarantee) against any manufacturing defect in materials or workmanship for a period of 2 years starting
from the initial date of purchase or delivery date.
The international manufacturer's guarantee by KRUPS is an extra benefit which does not affect consumer's Statutory
Rights.
The international manufacturer's guarantee covers all costs related to restoring the proven defective product so that it
conforms to its original specifications, through the repair or replacement of any defective part and the necessary labour.
At KRUPS's choice, an equivalent or superior replacement product may be provided instead of repairing a defective
product. KRUPS's sole obligation and your exclusive resolution under this guarantee are limited to such repair or
replacement.
Conditions & Exclusions:
The international KRUPS guarantee only applies within the guarantee period and for those countries listed in the country
list attached and is valid only on presentation of a proof of purchase. The product can be taken directly in person to an
authorised service centre or must be adequately packaged and returned, by recorded delivery (or equivalent method of
postage), to a KRUPS authorised service centre. Full address details for each country's authorised service centres are
listed on KRUPS website (www.krups.com) or by calling the appropriate telephone number as set out in the country list
to request the appropriate postal address.
KRUPS shall not be obliged to repair or replace any product which is not accompanied by a valid proof of purchase.
This guarantee will not cover any damage which occurs as a result of misuse, negligence, failure to follow KRUPS
instructions, use on current or voltage other than as stamped on the product, or a modification or unauthorised repair
of the product. It also does not cover normal wear and tear, maintenance or replacement of consumable parts, or the
following:
- using the wrong type of water or consumable
- ingress of water, dust or insects into the product (excluding appliances with features specifically designed for
insects)
- damage as a result of lightning or power surges
A problem has been detected during preparation of the drink.
The appliance has restarted automatically and is ready for a new cycle.
The appliance will automatically restart when the power is switched back on.
Increase or reduce the hot water temperature in the Settings menu.
Use your vacuum cleaner to remove the ground coffee from the coffee bean
container.
Close the cleaning tablet chute beneath the cover.
The coffee grounds collector is full and the extra shot function is not available.
Once your drink has been made, you can prepare an espresso after emptying
the coffee grounds collector.
: www.krups.com
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