What Are You Looking For?
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, frequently asked
questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
• Downloads — Certified drivers, patches, and software
updates
• Desktop System Software (DSS) — If you reinstall the
operating system for your computer, you should also
reinstall the DSS utility. DSS provides critical updates
for your operating system and support for Dell™
3.5-inch USB floppy drives, Intel
processors, optical drives, and USB devices. DSS is
necessary for correct operation of your Dell computer.
The software automatically detects your computer and
operating system and installs the updates appropriate
for your configuration.
• How to use Windows XP
• Documentation for my computer
• Documentation for devices (such as a modem)
Find It Here
Dell Support Website — support.dell.com
NOTE:
site.
NOTE:
can also use the customized Dell Premier Support website
at premier.support.dell.com. The website may not be
available in all regions.
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®
Pentium
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Windows Help and Support Center
Select your region to view the appropriate support
Corporate, government, and education customers
Click the Start button and click Help and Support.
1
Type a word or phrase that describes your problem and
2
click the arrow icon.
Click the topic that describes your problem.
3
Follow the instructions on the screen.
4
Quick Reference Guide
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