Before You Call
For problem laundry solutions (i.e. fabric damage, residue, tangling) and special laundry care procedures,
see the enclosed Laundry Tips brochure.
Won't Fill
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Turn the control knob to proper cycle and pull knob out to start the washer.
• Turn both faucets on fully.
• Straighten inlet hoses.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
Won't Agitate
• Check fuse or reset circuit breaker.
• Make sure the lid is completely closed.
• Turn the control knob to proper cycle and pull knob out to start the washer.
• Close lid and pull knob out to start the washer. For your safety, washer will not agitate or spin unless the lid is closed.
• Pauses are normal. Wait and see if the washer will start again.
Won't Spin or Drain
• Check fuse or reset circuit breaker.
• Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.
• Close lid and pull knob out to start the washer. For your safety, washer will not agitate or spin unless the lid is closed.
• Suds lock – caused by too much suds. Rewash without detergent. Use correct amount of a low-sudsing detergent.
Load is Wet
• Unevenly distributed load. Redistribute the load, close the lid and pull knob out. Check for leveling. Be sure water level is
acceptable for load size.
• A normal spin speed is recommended for heavy loads like jeans or towels.
Stops
• Plug cord into live electrical outlet.
• Check fuse or reset circuit breaker.
• Turn the control knob to proper cycle and pull knob out to start the washer.
• Close lid and pull knob out to start the washer. For your safety, washer will not agitate or spin unless lid is closed.
• This may be a pause or soak period in the cycle. Wait briefly and it may start.
Leaks Water
• Make sure hose connections are tight.
• Make sure end of drain hose is correctly inserted and secured to drain facility.
• Avoid extended soaking – soak for 30 minutes or less.
• Avoid overloading.
Is Noisy
• Be sure washer is leveled properly as outlined in installation manual.
• Weak floors can cause vibration and walking.
• Be sure rubber feet are installed on leveling legs.
• Operating sounds will vary depending on agitation speed.
Fills with the Wrong Temperature Water
• Turn both faucets on fully.
• If equipped with a temperature selector knob, be sure it is set directly on a temperature setting and not between settings.
• Make sure temperature selection is correct.
• If Auto Temperature Control is selected, cold water may feel warmer than cold water from the tap. (See page 3).
• Make sure hoses are connected to correct faucets and inlet connections. Be sure water supply is regulated correctly. Flush
water line before filling washer.
• Check the water heater. It should be set to deliver a minimum 120°F (49°C) hot water at the tap. Also check water heater
capacity and recovery rate.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
Cycle Selector Advances Through Off
• Extra Rinse is selected.
For further assistance contact Maytag Appliances Sales Company, Maytag Customer Assistance:
U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
U.S. 1-800-688-9900 or Canada 1-800-688-2002
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