TROUBLESHOOTING GUIDE
Trouble
Unit does not operate on any
speed setting
Light remains on in chassis after
unit has been turned off.
Not enough humidity.
Too much humidity.
(condensation becomes heavy
on fold surfaces in room)
Water leak
Odor
Control panel does not respond to
input.
Display shows CL
Water leaking from unit
Display flashes "20"
Display flashes "—"
Probable Cause
• No power to unit.
• Unit has run out of water –
fan will not operate without
water is present.
• Refill switch
operation/improper
positioning of float assy.
• LED light stays on in
cabinet whenever power is
supplied.
• Wick is old and ineffective.
• Humidistat is not set high
enough
• Humidistat is set too high.
• Cabinet may have been
overfilled. There is a safety
overflow hole in rear of
cabinet.
• Bacteria may be present.
• Control lock feature has been
turned on to prevent changes in
settings.
• Bottle caps not properly
tightened or situated
• ROOM Humidity is
lower than 20%.
• Unit initiating.
• Room humidity is over
90%.
11
Remedy
• Ensure polarized plug is fully
inserted in wall outlet.
• Refill reservoir.
• Ensure float assembly is correctly
positioned as described in
• Water Fill, page 5.
• This is normal.
• Replace wick when clogged or
hardened with minerals.
• Increase humidity setting on
control panel.
• Reduce humidistat setting or
increase room temperature.
• DO NOT OVERFILL cabinet.
Correct water level is indicated
inside of cabinet side wall.
• Clean and disinfect cabinet
following Care and Maintenance
instructions.
• Add EPA registered Bacteria
Treatment according to
instructions on the bottle.
• It may be necessary to replace the
wick if odor persists.
• Press Humidity and Speed
buttons at same time for 5
seconds to deactivate feature.
• Check that fill cap is secure and
bottle cap is correctly aligned in
base.
• Will read actual humidity when level
comes up to 25%.
• Room humidity will display after
initiation is complete.
• Will remain until humidity drops
below 90%.