Fault
Problem with the router
connection.
No IP address found
The internet radio has
booted normally but
cannot receive IP ad-
dresses
27. Cleaning
Before cleaning, pull the mains plug out of the mains socket.
Use a soft, dry cloth to clean the device.
Do not use chemical solutions or cleaning agents because these may damage
the device's surface or the labels on it.
Possible cause
No DHCP server is acti-
vated.
An incorrect encryption
algorithm has been en-
tered for the network.
The RJ45 port or WiFi
module is defective.
No response from DNS
(Domain Name Server)
The DNS used does not
recognise the name of
V-Tuner.com.
No DHCP server is acti-
vated.
Incorrect WiFi encryption
algorithm entered.
The network interfac-
es are not working prop-
erly.
Corrective action
Check the router set-
tings.
Re-enter the encryption
algorithm for the net-
work.
Contact our Service Cen-
tre
Check the DNS settings
on your router.
Use a different DNS serv-
er.
Check the router set-
tings.
Re-enter the WiFi en-
cryption algorithm.
Check the interfaces.
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