Before Calling For Service - LG SIGNATURE WM9500HA Serie El Manual Del Propietario

Before Calling for Service

The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If your washer does not function properly or does not function at all, check the following before you call for
service.
Noises You Might Hear
Noise
Spraying or Water spraying or circulating during the
Hissing cycle.
Humming or Drain pump is pumping water from the
Gurgling washer at times during a cycle.
A liquid in the balance ring around
Water sloshing the wash basket helps the basket spin
smoothly.
The washer adapts to the load size and
type to add more water to the cycle as
needed.
Water being added
The wash load may be unbalanced.
after the washer
If the washer senses that the load is
has already begun
unbalanced, it will stop and refill to
to operate
redistribute the load.
The washer may be diluting laundry
additives to add to the wash load.
Rattling and Foreign objects, such as keys, coins, or
clanking noise safety pins may be in drum or pump.
Heavy wash loads may produce a
thumping sound.
Thumping sound
Wash load may be out of balance.
Packaging materials were not removed.
Wash load may be unevenly distributed in
the drum.
Vibrating noise
Not all leveling feet are resting firmly and
evenly on the floor.
Floor not rigid enough.
Squeak noise Packaging materials were not removed.
Plumbing in the home moves or flexes
Banging noise
when the water valves in the washer shut
when washer is
off.
filling with water
(Water Hammer)
Household water supply pressure is very
high.
Possible Cause
TROUBLESHOOTING
Solutions
• Normal Operation
• Normal Operation
• Normal Operation
• Normal Operation
• Stop washer, check drum and drain filter
for foreign objects. If noise continues after
washer is restarted, call for service.
• This is normal. If sound continues, washer
is probably out of balance. Stop and
redistribute wash load.
• Pause the cycle and redistribute the load.
• See the Unpack and Remove Shipping
Material information in the Installation
section.
• Pause the cycle and redistribute the load.
• See Level the Washer in the Installation
section.
• Make sure that the floor is solid and does
no flex. See Flooring in the Installation
Requirements section.
• See the Unpack and Remove Shipping
Material information in the Installation
section.
• Water hammer is not caused by a defect in
the washer. Install water hammer arrestors
(purchased separately at hardware or home
improvement store) between the fill hose
and the washer for best results.
• Adjust household water supply regulator to
a lower pressure or contact a plumber.
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