8 Recycling
•
This symbol on a product means that the
product is covered by European Directive
2012/19/EU. Inform yourself about the local
separate collection system for electrical
and electronic products. Follow local rules
and never dispose of the product with
normal household waste. Correct disposal
of old products helps prevent negative
consequences for the environment and
human health (Fig. 21).
9 Guarantee and
support
If you need information or support, please
visit www.philips.com/support or read the
separate worldwide guarantee leaflet.
10 Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/
support for a list of frequently asked questions
or contact the Consumer Care Centre in your
country.
The coffeemaker does not work.
• Make sure that the voltage indicated on the
coffeemaker corresponds to the local mains
voltage.
• Fill the water reservoir with water.
• Put the mains plug in the wall socket and press
the on/off button on the front of the appliance
to switch on the coffeemaker.
When I use the grinder, the coffee is too weak.
• Make sure the number of cups you select with
the 2-10 cups button is consistent with the
amount of water in the water reservoir. Please
keep in mind that the coffeemaker uses all the
water in the water reservoir.
• Use the strength select button to set the coffee
strength to 'strong'.
• When you use coffee beans, make sure you do
not press the pre-ground coffee button,
as this switches off the grinder.
• Use coffee beans of a stronger blend or flavour.
• Make sure the selected number of cups is
consistent with the amount of water in the
water reservoir.
When I use pre-ground coffee, the coffee is too
weak.
• Make sure the amount of pre-ground coffee in
the filter is consistent with the amount of water
in the water reservoir. Please keep in mind that
the appliance uses all the water in the water
reservoir.
• Use ground coffee of a stronger blend or
flavour.
• To increase the coffee strength, increase the
amount of pre-ground coffee or decrease the
amount of water.
The filter overflows when I remove the jug from
the coffeemaker while it is brewing coffee.
• If you remove the jug for more than
20 seconds during the brewing process,
the drip stop causes the filter basket to
overflow. Also note that the coffee does
not reach its full taste before the end of the
brewing process. Therefore we advise you not
to remove the jug and pour out the coffee
before the end of the brewing process.
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