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b. Opening the control knob before turning on
the LP gas at the cylinder. Turn on the gas
at the LP cylinder first before turning on a
control knob to light.
c. Improper purging of cylinder before it was
filled. See your LP gas dealer.
3. Wind could be blowing out your burner. Turn
front of grill to face wind or move out of the wind.
EXCESSIVE FLARE-UPS
1. Heat diffuser, inside of grill, grates, and burners
need to be cleaned.
2. Grease tray needs to be cleaned and emptied.
3. Using too high of heat to cook. Reduce control
knob setting.
4. Direct cooking method will produce more flare-
ups than indirect. If using direct method, try
using indirect.
FIRE BEHIND CONTROL PANEL
Immediately shut off cylinder valve and allow grill to
cool.
1. Check burner for obstructions and clean.
2. Inspect under the control panel to be sure the
burners are aligned properly with the valves.
3. Gas is leaking from a faulty connection or
damaged hose. Perform a leak test and inspect
for leaks. Tighten or replace parts as necessary.
Frequently Asked Questions
Can I convert my gas grill from one fuel source to
another?
No. Your gas grill is manufactured to specific
standards developed by CSA and ANSI for
your safety and grilling performance for LP
Gas. We do not offer conversion kits nor do we
recommend you change the fuel type.
How are your grills tested?
Our grills are tested and certified by CSA, a
leading worldwide independent testing center,
to meet or exceed various CSA and ANSI
standards along with various performance
standards. The burners and gas line in each
grill are also individually tested when each grill
comes off the assembly line just prior to
packaging. Each burner is ignited for this test.
What is the humming noise I sometimes here
coming from my regulator?
The humming sound you can hear is just gas
flowing through the regulator. There is no need
to be concerned with a low volume of noise.
My grill has a low flame on some burners, or
some burners will not light at all. What can cause
this?
This can be caused by the regulator's flow
limiting device, which is generated by a
sudden change in pressure. Opening the tank
valve too quickly can cause this. In this case,
close the LP tank valve and disconnect from
the regulator. Let it stand for 10 minutes.
Reconnect the regulator to the LP tank. Open
the grill lid. Slowly open the LP tank valve.
Follow the burner lighting procedures and light
the burner furthest from the LP tank. Continue
to light the other burners as you move towards
the LP tank.
Can I use ceramic plates, briquettes of any kind,
or lava rocks?
No. Your grill is designed for use only with heat
diffusers. Grease drips down on to the
diffusers and is burned, creating steam and
additional flavor.
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