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Frequently asked questions (FAQs)
No (or poor) image and sound
If you experience poor or no picture after connecting the MegaView 241 UHD 2.0™, try
detecting the problem by connecting the devices to your TV or projector one at a time.
This enables you to determine whether the problem is in the HDMI sources, the HDMI
cables, the MegaView 241 UHD 2.0™ or the TV.
Make sure the power adapter is connected and plugged in.
For the best picture and sound quality, only use High Speed HDMI® certified
cables.
Do not use HDMI cables longer than those specified in the technical data.
Check the HDMI cables and/or connectors for damage.
Both the HDMI source and your TV or projector should fully support HDMI.
Check that your HDMI sources and TV or projector support HDCP 2.2 (High
Bandwidth Digital Content Protection) copy protection.
No (or poor) image and sound
Please check that the HDMI source is switched on.
Only use CAT6 cables, as specified in section 4. Requirements.
Make sure that the CAT6 cable is connected well (no breakages).
Make sure the RJ-45 is connected according to the EIA/TIA T568B standard.
Make sure that the maximum cable length is not exceeded.
Prevent installing your system close to RF sources (wireless devices) as much as
possible.
Set your HDMI source to a lower resolution, the CAT6 cable used may not be able
to handle the bandwidth of higher resolutions.
Do you have any questions that are not answered here? Then please visit
www.marmitek.com
MEGAVIEW 241 UHD 2.0™
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