The appliance is guaranteed for a period of two years from the date of delivery. This date is taken as the
date on the receipt/invoice (as long as it is clearly legible), unless the purchaser can prove that delivery
EN
was made at a later date.
In the event of a product flaw already present at the time of delivery, the cost-free repair or replacement
of the appliance is guaranteed unless one of the two solutions is out of proportion with the other. The
purchaser is responsible for informing an Authorised Assistance Centre about the conformity flaw within
two months of discovering it.
The warranty does not cover parts that may be faulty due to:
a. damage during transportation or caused by an accidental fall
b. incorrect installation or an inadequate electrical system
c. repairs or modifications made by unauthorised personnel
d. cleaning and maintenance not carried out, or carried out badly
e. products and/or parts of products subject to wear and/or consumables, and reduced operating time
of rechargeable batteries, if applicable, due to usage or age
f. non-observance of the operating instructions for the appliance, negligent or careless usage,
g. filling the appliance or using the appliance with foodstuffs that are expressly prohibited in the
instructions (hard, hot, dry foods etc.),
h. use with larger quantities of foodstuffs than indicated,
i. incorrect fitting of blades or accessories,
j. usage exceeding the indicated time limits,
k. accidental infiltration of liquids into the motor base caused by improper use,
l. a twisted or excessively bent power cable due to negligence.
Battery-operated appliance:
m. Incorrect recharging of the battery.
Appliances on which manual force has been exerted:
n. Application of excessive force during use.
The above list is merely an example; it is not complete, as this warranty in any case does not cover
circumstances that cannot be traced back to manufacturing flaws.
In addition, this warranty is not considered valid in cases of improper appliance use or professional use.
No responsibility can be taken for any harm or damage caused directly or indirectly to people, pets or
property as a result of the failure to observe all the indications given in the "Instructions and warnings
booklet" with regards the installation, use and maintenance of the appliance.
This does not apply to contract warranty actions in relation to the seller.
Assistance
The appliance may only be repaired by an authorised service centre. If the faulty appliance is under
warranty, it must be sent to the Assistance Centre along with a fiscal document proving the date of
purchase or delivery.
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SUPPORT AND WARRANTY