HP Color LaserJet Pro M153 Guía De Inicio página 3

Troubleshooting Troubleshooting
User guide
The user guide includes printer usage and troubleshooting information. It is available
on the printer CD and on the Web:
1. Go to www.hp.com/support/ljM153.
2. Select the printer if prompted to, and then click User Guides.
Check for firmware updates
1. Go to www.hp.com/support/ljM153.
2. Select the printer if prompted to, and then click Software and Drivers.
3. Select the operating system, and then click the Next button.
4. Select Firmware, and then click the Download button.
Wireless connection setup troubleshooting
Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point (wireless router).
A USB cable might be required for temporary connection between the printer and the computer. To ensure that the wireless setup information synchronizes correctly, do not
connect the USB cable until prompted to do so.
If your router supports Wi-Fi Protected Setup (WPS) mode, try to connect through this mode:
1. Press the WPS button on your router.
2. Within two minutes, press and hold the Wireless
the Ready LED start blinking together.
3. Wait while the printer automatically establishes the network connection. It takes up to two minutes. When the network connection is established, the Wireless
blinking and remains on.
4. Continue to "5. Download and install the software."
Check the Wireless LED status from the printer control panel:
1. If the Wireless LED is off, it means that the wireless connection is not established.
a. Press the Wireless
b. After the Wireless
stops blinking and remains on.
2. If the Wireless LED is on, it means that the wireless connection is established.
a. Check the network name (SSID) info on the Configuration Report/Network Summary: Press and hold the Resume
LED begins blinking. And then release the Resume
b. Make sure the computer is connected to the same wireless network to which you are connecting the printer.
c. Continue to "5. Download and install the software."
3. If the Wireless LED is blinking, it means that the wireless connection is not established.
a. Restart the printer and the router.
b. Manually connect the printer to your wireless network. Use Wi-Fi Protected Setup (WPS) to connect the printer if the router supports WPS, or continue to the next step.
c. Uninstall and reinstall the HP software, and then continue to
Wireless printing
For more information on wireless printing and wireless
setup, go to www.hp.com/go/wirelessprinting.
button on the printer control panel for at least three seconds, and then release the button. The Wireless
button on the printer control panel.
LED starts blinking, continue to "5. Download and install the software."
button.
Additional support resources
For HP's all-inclusive help for the printer, go to www.hp.com/support/ljM153.
• Solve problems
• Find advanced configuration instructions
• Download software updates
• Join support forums
• Find warranty and regulatory information
• Access mobile printing resources
When the network connection is established, the Wireless
"5. Download and install the software."
3
button for two seconds until the Ready
LED and
LED stops
LED