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Don't let anything stop you
Frequently asked questions.
1
My Zumex Soul does
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not turn on
Check that it is plugged into the mains.
Check that there is voltage in the socket
by plugging any other appliance into
the socket and seeing if it works. If the
electricity socket is working, check that
you have connected the plug into the
socket correctly, and into the machine.
If the button still does not come on nor
flash, touch the button for 1".
3
There is no light
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on the button
Access the Juicing unit to check that
nothing is causing a blockage inside.
My machine does
not juice
Check that the machine is connected
and touch the button.
No juice
coming out?
Check that the tap is open. If the juice
is still not coming out, clean the tap by
disassembling it as indicated in the clea-
ning section and making sure it remains
open. You can test it by pouring a glass
of water into the system through the
feeder zone. Check that the filter inside
is not stopped up, and clean it.
5
You hear noise but the
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oranges are not going in?
Stop the machine and disassemble it.
Assemble it again by following the steps
and checking that all the parts fit into
each other perfectly.
7
Why is there a flashing
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→
white light?
This light appears when the machine is
not juicing and/or:
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The front door is not closed properly.
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The waste collection tray is incorrectly
positioned
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The top lid is incorrectly positioned
For the machine to be operational again,
open and close the door, or unplug the
machine.
9
Why is there a flashing orange light
→
and an alert sound?
The machine will notify you with a flas-
hing orange light and three beeps when
the Waste collection tray is full of peel.
Once it has detected that the tray is full,
the machine will stop the juicing unit.
After the notification, the button will go
back to a white light. If you try to conti-
nue juicing and press the button again,
the machine will not start up and will
notify you by means of a longer steady
beep. Empty the Waste collection tray to
resume normal operation.
Why is there a white light
on the front button?
This light means that the machine is
ready to juice. No fault.
Why is there an orange
light on the front button?
This light means that the machine is
juicing correctly. No fault.
If a blockage in the juicing system or the
pulp sweeper zone is detected during
juicing, the machine will notify of the
blockage by a steady beep and flashing
orange light, which will continue until the
door or tray is opened.
EN
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