Troubleshoot - Microsoft XBOX 360 Manual Del Usuario

troubLeSHoot

Follow these steps to troubleshoot any
difficulties you may have with the Xbox 360
video game and entertainment system. If the
steps in this troubleshooting section don't solve
your problem, visit www.xbox.com/support. Do
not take your Xbox 360 console or its
accessories to your retailer for repair or service.
no Power
Confirm that you have an appropriate
power source, and check all connections
between the wall outlet and power supply
and the power supply and console. The
power supply light should glow amber
when the console is off and green when the
console is on.
Try a different power outlet and bypass any
power strips. Try turning the console on using
the console power button, the eject button,
and a controller Xbox Guide button to
determine if a specific button is the problem.
no Picture
Connect the appropriate AV cable. Turn on the
TV. Select the video input for the TV (or other
connected AV device, such as a VCR or DVD
player) that displays the Xbox 360 game.
Common names for video input include Input
Select, AUX, Line In, Line, In, Input, Source, and
EXT, depending on your TV or AV receiver
type. For more information, see your TV or AV
device manual. Don't connect both the
included AV cable and an HDMI AV cable to
the console at the same time.
Try resetting your display settings. Remove any
disc from the disc tray and turn off your
console. Then press and hold the Xbox Guide
button on player one's controller to turn the
console back on. As it starts up, press and hold
the Y button while pulling the right trigger. Your
console will return to its default display settings.
no Sound
Check the AV connection. If you're using
digital audio, make sure the receiver is
turned on and the output in your console's
audio settings is set correctly. Don't connect
both the included AV cable and the HDMI
AV cable to the console at the same time. If
you're using an AV receiver or digital audio
(S/PDIF), try connecting standard audio
directly to your TV.
Poor-Quality Sound
Check the AV connection (see "Connect to
Your TV and Audio System"). Play Dolby
Digital audio only on audio systems that
support Dolby Digital. Select the audio output
that is supported by your system or TV: stereo
or Dolby Surround for stereo speakers, mono
®
for monaural speakers. If sound is coming
from only one speaker, check that all audio
cables are connected correctly.
Game, movie, or music doesn't Start
Play only supported discs (Xbox 360 games,
audio CDs, and DVD movies). Clean the disc.
Insert the disc fully and close the disc tray. To
bypass the Xbox Dashboard and start discs
automatically, change the startup console
system setting.
disc doesn't eject
Disconnect your console from power and
position it horizontally. Insert a straightened
paper clip into the round hole on the left side
of the console, near the front, between the
ventilation slats. The tray will eject slightly, and
you can pull the tray all the way out by hand.
Power Light Flashes
The console power button should glow solid
green while the console is on and flash when
you press the eject button. If it flashes
differently during operation, follow these
steps:
• Flashes red: The console is too hot and
will not play games until cooled down.
Place the console in a well-ventilated area
away from other heat sources and
unblock all vents. Once it cools, the
flashing will stop and the console can be
played. For more information, see
"Position Your Xbox."
®
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