Troubleshooting
The power bank does not charge.
♦
The connection may be faulty. Check the connection.
A connected device does not charge.
♦
The integrated battery is empty. Charge the battery.
♦
No connection to the device. Check the connection.
Press the ON/OFF button 2 once briefly to start the
♦
charging process.
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The charging current of the connected device is too
low or too high.
♦
The internal overcurrent protection may have been
triggered. Disconnect the connected device and brief-
ly connect the USB-C charging port 4 to a power
source (see section Charging the power bank).
Afterwards, the power bank can be used again.
TPB 5000 A1
GB │ IE
│
15
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