Troubleshooting Guide; Technical Service - Heath Zenith 5407 Manual De Instrucciones

SYMPTOM POSSIBLE CAUSE
Lights will not
1. Light switch is turned off.
come on.
2. Light is loose or burned out.
3. Fuse is blown or circuit breaker is turned
off.
4. Daylight turn-off is in effect (recheck
after dark).
5. Incorrect circuit wiring, if this is a new
installation.
6. Re-aim the sensor to cover desired area.
Lights come on
1. Light control may be installed in a rela-
in daylight.
tively dark location.
2. Light control is inTest.(Set control switch
to an ON-TIME position).
Lights come on
1. Light control may be sensing small
for no apparent
animals or automobile traffic (re-aim
reason. sensor).
2. Range is set too high. (Reduce Range).
Please call 1-800-858-8501 (English speaking only) for assistance before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com.
If the problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 8:00 AM to 5:00 PM CST
(M-F). You may also write* to:
HeathCo LLC, P.O. Box 90045, Bowling Green, KY 42102-9045, ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase,
and Place of Purchase.
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state or
province to province.
For a period of two years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be
corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other ex-
pendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component
will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss
of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a cus-
tomer uses in conjunction with our products.
THISWARRANTY IS EXPRESSLY IN LIEU OF ALL OTHERWARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANYWARRANTY,
REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR-
POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON
THE PART OF HEATHCO LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING
BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces
do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply
to you. Please keep your dated sales receipt, it is required for all warranty requests.

TROUBLESHOOTING GUIDE

TECHNICAL SERVICE

No Service Parts Available for this Product
TWO YEAR LIMITED WARRANTY
SYMPTOM POSSIBLE CAUSE
Lights stay on
1. A lamp is positioned too close to the sensor
continuously.
2. Light control is pointed toward a heat
3. Light control is in Manual Mode. (Switch
Lights flash on
1. Heat or light from the lamps may be turning
and off.
2. Heatbeingreflectedfromotherobjectsmaybe
3. Light control is in the Test mode and
4. Light control is detecting a light source.
-4-
or pointed at nearby objects that cause heat
to trigger the sensor. (Reposition the lamp
away from the sensor or nearby objects).
source like an air vent, dryer vent, or
brightly-painted heat-reflective surface.
(Reposition sensor).
to Auto.)
the light control on and off.(Reposition the
lamps away from the sensor).
affecting the sensor. (Reposition sensor).
warming up. (Flashing is normal under
these conditions).
(Reposition Light control or lamp).
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