5.3. TROUBLESHOOTING
Problem
No reception on the monitor
No images are displayed but
sounds are heard
Only black and white images
are displayed
You cannot hear the
parents's voice in the baby
unit
The camera does not
transmit
You cannot hear the baby on
the parent unit
Interference or poor
reception
Possible Cause
Camera not turned on
Monitor not turned on
Camera: not plugged in to
the power adapter
Monitor: The power adapter
is not plugged in or the
battery is low (check LED)
The VOX mode or the MD
mode are active
Monitor out or range
Connection lost between
the monitor and a camera
already linked
Low monitor battery power
(check LED)
Check whether the camera
is in night vision/infrared
mode
The volumen setting of the
baby unit is too low
The camera is not turned on
Camera: the power adapter
is not plugged in
VOX mode or MD mode are
active
The volume setting of the
parent unit is too low
The sensitivity setting of the
baby unit is too low
There are mobile phones or
wireless phones too close to
the baby monitor
Solution
Press and hold down button
(II) for 2 seconds
Press and hold down the
power button
Plug in the power adapter
Plug in the power adapter or
charge the battery
To see the monitored area
continuously, disconnect the
VOX or MD mode on the
monitor.
Move the monitor closer to
the camera
Link the camera with the
monitor again
Plug in the power adapter or
charge the battery
To see images in colour,
increase the light level
where the camera is located
Set the volume to the
highest level
Press and hold down button
(II) for 2 seconds
Plug in the power adapter
To see the monitored area
continuously, disconnect the
VOX or MD mode on the
monitor
Set the volumen to the
highest level
Increase the sensitivity
setting in the baby unit
Move the phones away from
the device