Bose A20 Guia Del Usuario página 34

Troubleshooting
AUX audio source
Problem
No audio from
AUX source
Audio in one ear
only from the
AUX source
Cannot hear
intercom
communications
while listening to
audio from AUX
source
AUX source does
not mute with
incoming intercom
communications
Cannot be heard
on a phone call
audio source
Bluetooth ®
Problem
No audio from the
Bluetooth source
to the headset
while on a call
34 - English
What to do
• On the AUX source, turn the volume up.
• Make sure the 3.5 mm AUX audio cable is firmly connected to the
control module and the AUX source.
• On the control module, make sure the Secondary Audio Mode
selector is in the MUTE or MIX position.
• If the Secondary Audio Mode selector is set to MUTE, all
secondary audio sources are temporarily muted when an intercom
signal is detected. Secondary audio will return after intercom audio
ceases.
• If you are on an active Bluetooth phone call, you will not hear audio
from the AUX source. AUX audio will resume after the phone call
ends.
• Try another AUX source.
• Make sure the 3.5 mm AUX audio cable is firmly connected to the
control module and the AUX source.
• On the headset, make sure the terminator cover is in place and
properly connected. Refer to "Attaching the microphone assembly"
on page 11.
• Make sure the headset is firmly connected to the intercom/radio
system.
• Make sure the 3.5 mm AUX audio cable is firmly connected to the
control module and the AUX source.
• Inside battery compartment, check the Priority (BT-AUX) switch.
See "Operation Switch" on page 13.
• If the Secondary Audio Mode selector is set to MIX, all secondary
audio sources are heard as mixed with the intercom audio. To mute
the AUX source, set the switch to MUTE or OFF.
• The headset does not support microphone operation when
connected to a device via the AUX audio cable. Hold the device
closer to your mouth to use the device's mic. Or, try connecting the
phone via a Bluetooth connection.
What to do
• On the control module, make sure the Secondary Audio Mode
selector is in the MUTE or MIX position.
• On the control module, make sure the Bluetooth feature is on, and
the Bluetooth indicator is flashing. If not, press
• Make sure the phone and headset are in range (no more than
30 feet from each other).
• On the control module, make sure the Bluetooth volume is turned
up.
once.