Troubleshooting - Broan ERV200 ECM Guia De Instalacion

5. T
ROUBLESHOOTING
If the unit does not work properly, reset the unit by unplugging and then replug it. If it
still not working properly, refer to table below.
PROBLEMS
1. Nothing works.
2. An error code starting with E0
(E01, E02, etc.) is
displayed on VT9W wall control
screen.
3. An error code starting with E2
(E21, E22, etc.) is
displayed on VT9W wall control
screen.
4. A 10-second countdown is dis-
played on VT9W wall control
screen.
5. The snowflake icon is flashing on
VT9W wall control screen.
6. Condensation on windows
(air too humid).
7. Inside air too dry.
8. Air too cold
at the air supply grille.
9. The VT9W main control does
not work.
If the problem is still not solved, call your installer or the nearest approved Service
Center. Also, you can reach the Customer Service Department at the following phone number:
TRY THIS
• See if the unit is plugged in.
• See if the unit is receiving power from the house
circuit breaker or fuse.
• Ensure that the color coded wires have been connected
to their appropriate place.
• Ensure that the wires are correctly connected.
• Press and hold simultaneously for 10 seconds on %
HUM, MODE and TURBO keys to reset the wall control.
The user preferences will have to be reset.
• Problem with the ventilation unit.
Contact your installer.
• Wait until the end of the countdown,
without pressing any key.
• The ventilation unit is in Protection mode; it will get out
of this mode by itself.
• If this situation occurs regularly, or when outdoor
temperature is higher than -4°F, contact your
installer.
• Operate the unit on TURBO or CONT mode until the situa-
tion is corrected.
• Leave curtains half-open to allow air circulation.
• Store all firewood in a closed room with a dehumidifier
or in a well ventilated room, or store the wood
outdoors.
• Do not adjust the thermostat of your heating system
below 64°F.
• Temporarily use a humidifier.
• Operate the unit in 20 min/h mode or in RECIRC
mode.
• Check if the exterior hoods are not blocked.
• Operate the unit in 20 min/h mode or in RECIRC mode.
• Install a duct heater.
• The 30-second boot sequence is not
completed. See Section 2 on page 4.
• A VB60W push button auxiliary
control is in use. See Section 3 on page 4.
• The protection mode overrides the VT9W operation
(snowflake icon). Refer to point 5.
1-877-862-7626.
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