ADDITIONAL INFORMATION
Refer to the table below when this Player does not function properly. If the problem you are experiencing is not listed
below or if the instruction below does not help, turn off this Player, disconnect the power cable, and contact the nearest
authorized Yamaha dealer or service center.
■ Power
Problem
No power.
The Player power is turned off.
■ Basic operation
Problem
The remote control does not work.
Buttons do not work.
Password is forgotten.
■ Disc playback
Problem
The Player cannot play a disc.
Video stops.
The Player makes a snapping sound
when starting playback or loading a
disc.
It takes time to start Blu-ray disc
playback.
Troubleshooting
Possible causes and solutions
– Connect the AC power cable properly.
– Press p on the front panel to turn on the power.
– This Player will be automatically turned off after 20 minutes of inactivity (no playback)
when Auto Power Standby (p. 27) is set to on.
Possible causes and solutions
– Use the remote control within its operating range. (p. 9)
– Replace the batteries. (p. 9)
– Press and hold p on the front panel for more than 5 seconds to reset this Player.
– To completely reset this Player, unplug the power cable from the AC outlet for 30
seconds or more, plug the power cable to the AC outlet again, and then turn on this
Player.
– Press and hold
,
is inserted and playback is stopped to set all the settings including Security settings
(p. 28) of this Player to their default settings. After the power is turned off
automatically, press p to turn on the power again.
Possible causes and solutions
– Take out the disc and clean it. (p. 4)
– Make sure that the disc is loaded properly (aligned in disc tray and label-side up). (p. 4)
– Use a disc supported by the Player. (p. 3)
– Remove the disc and then check whether the Player supports the disc or not. (p. 3)
– Check the region code. (p. 3)
– Check whether the disc is defective by trying another disc.
– The CD-R/RW, DVD+R/RW/R DL, and DVD-R/RW/R DL must be finalized. (p. 3)
– The Player will stop if it senses shock or vibration.
– These sounds are not malfunctions of the Player but are normal operating conditions.
– This player searches for a USB memory device used as Local Storage for BD-Live
feature (p. 23) when a Blu-ray disc is loaded. To reduce the waiting time, keep a USB
memory device connected to the one of the USB connectors (front/rear) of this Player
(p. 14).
and
on the front panel simultaneously when no disc
5
35
En