• STERWINS products are designed to highest DIY quality standards. STERWINS a 36-month
warranty for its products, from the date of purchase. This warranty applies to all material and
manufacturing defects which may arise. No further claims are possible, of whatever nature,
direct or indirect, relating to people and/or materials.
• In the event of a problem or defect, you should first always consult your STERWINS dealer.
In most cases, the STERWINS dealer will be able to solve the problem or correct the defect.
• Your STERWINS pump is assembled to guarantee maximum watertightness. Changing a
part would risk adversely affecting the safety of the machine. It is therefore not possible to
provide spare parts for your machine.
• Detects which have arisen as results of improper use or wear are not covered by the warranty.
Amongst other things, this relates to switches, protective circuit switches and motors, in the
event of wear.
• Your claim upon the warranty can only be processed if:
- Proof of the purchase date can be provided in the form of a receipt
- No repairs and/or replacements have been carried out by third parties
- The tool has not been subjected to improper use (overloading of the machine or fitting
non-approved accessories).
- There is no damage caused by external influences or foreign bodies such as sand or stones.
- There is no damage caused by non-observance of the safety instructions and the
instructions for use.
• The warranty stipulations apply in combination with our terms of sale and delivery.
• Faulty tools to be returned to STERWINS via your STERWINS dealer will be collected by
STERWINS as long as the product is properly packaged. If faulty goods are sent directly
to STERWINS by the consumer, STERWINS will only be able to process these goods if the
consumer pays the shipping costs.
• Products which are delivered in a poorly packaged condition will not be accepted by
STERWINS.
• This item is guaranteed for a period of 36 months from the date of purchase; the guarantee
covers material and manufacturing defects.
• The following damage is not covered by the guarantee:
- Alteration of the mechanical sealant due to running dry or foreign bodies in the water
- Turbine obstruction by a foreign body
- Damage during transport
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GUARANTEE
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