Troubleshooting - Roca D-TRIT A869000000 Manual De Instrucciones

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Troubleshooting

Disconnect the device from the electrical outlet before any manipulation.
Problem
The motor does not activate
The motor emits a rattling or crunching sound,
hums but does not run
The motor intermittenly activates
The motor operates normally but continues to
run for a long time
The unit stops
The motor is surging and water in the toilet
pan goes down very slowly
Cloudy water comes up into the shower tray
basin
Possible cause
-The elctrical power supply is not active
-The electrical power supply is defective
-The motor or the control system is defective
-Foreign object into the box
-Problem with the motor or the control system -Otherwise contact an approved repair agent
-The connected sanitary devices are dripping
water
-The non-return valve is faulty
-The length or height of the installation is over
the specification, or there are too many bends/
elbows
-The pump cover plate is partially obscured/
blocked
-The unit has been running for too long (ther-
mal cut-out)
-The air dispenser is clogged up
-Problem with motor
-Shower tray installed too low as compared
with the macerator unit
-Hinged side inlet discs clogged up
Solution
-Restore the electrical supply
-Check the electrical power supply
-Otherwise contact an approved repair agent
-Otherwise contact an approved repair agent
-Check the installation upstream
-Clean or replace the non-return valve
-Check the installation
-Otherwise contact an approved repair agent
-Wait for the self reset. If the problem persists,
contact an approved repair agent
-Clear the air relief hole
-Otherwise contact an approved repair agent
-Check the installation
-Otherwise contact an approved repair agent