Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
Unit is
vibrating/
wobbling
Cord is in
way when
cleaning
Reduced
spray OR
no spray
Spin plates
are not
turning or are
wobbling
No power
Machine is
leaking
10
www.BISSELL.com
Possible causes
Mop pads are not aligned with foot
Cord is not clipped in in-use cord
clip
Clean water tank may be empty
Clean water tank may not be
seated completely
System isn't completely primed
Not holding trigger to spray
solution
Spray tips on foot clogged
Mop pads are not installed
properly
Machine is standing upright
Cord damage
Handle not properly in place
Outlet not working
Fuse/breaker outlet blown
Cap of clean water tank is not
closed properly
Remedies
Realign the mop pads on the foot
Clip the cord in in-use cord clip
Refill tank
Turn power OFF; Remove and
reseat tank
Hold trigger for 10 to 15 seconds to
make sure the solution has flowed to
the spray tips
Hold trigger continuously while
using the machine
Turn power OFF; Use a pin to clean
the spray tip located front and
center of the machine.
Turn Power OFF; Unplug machine
and follow instructions on page 6 for
replacing mop pads
Recline machine
While unplugged, inspect the full
length of the cord for damage and
refer to a qualified technician if there
is damage
Remove handle and click back into
body; To remove handle:
1. Hold base of machine with your
foot, then insert screwdriver into
the slot beneath the cord wrap to
disengage handle tab from body
2. Use other hand to hold metal pole
and pull upward to take handle off
3. To click handle back into body, see
page 5
Test outlet with a small appliance like
a cell phone charger, and use another
outlet if needed
Reset the breaker
Remove the clean water tank and
re-apply the cap