Troubleshooting
Problem
Possible causes
Power cord not plugged in
Vacuum
Blown fuse/tripped breakers
cleaner won't
in home
turn on
Damaged cord
Incorrect height adjustment
Hose not attached to suction
opening
Crack or hole in hose
Broken or worn drive belt
Rotating floor brush bristles worn
Vacuum
Rotating floor brush jammed
cleaner won't
pick up dirt
Clog in vacuum
Dirt container full
Dirt container or upper tank
not installed properly
Filters are dirty
Crack or hole in hose
Clog in vacuum
Tools won't
Dirt container full
pick up
Dirt container or upper tank not
installed properly
Filters are dirty
Dirt container full
Visible dirt
escaping
Filters missing or installed
from cleaner
incorrectly
Please do
not return
this product
to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to
be of service. Contact us directly at 1-800-237-7691.
WARNING
To reduce the risk of electric shock, turn power switch off
and disconnect polarized plug from electrical outlet before
performing maintenance or troubleshooting checks.
Remedies
Check electrical plug
Check/replace fuse or reset breaker
Refer to a BISSELL authorized service
center for repair or replacement
Adjust powerfoot to correct height
setting
Grasp quick reach handle and firmly push
hose wand onto the suction opening
Check hose and replace if needed
Replace drive belt, see page 11
Replace brush
Remove brush and clean debris
from brush ends
Follow instructions on page 12 for
clearing clogs
Empty dirt container
Position correctly and lock in place
Check and clean pre-motor and
post-motor filters, see page 9
Check hose and replace if needed
Follow instructions on page 12 for
clearing clogs
Empty dirt container
Position correctly and lock in place
Check and clean pre-motor and
post-motor filters, see page 9
Empty dirt container
Check pre-motor and post-motor
filters for correct installation
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