Troubleshooting - Philips Saeco HD 8423 Instrucciones De Uso

13

TROUBLESHOOTING

Problem
The machine is not connected to the electric
The machine does not switch on.
network.
The pump is very noisy. No water in the tank.
Coff ee is not spilling out after
turning the selection knob (17) Filter holder is clogged.
to the " " position.
The "machine ready" light (20) was off while
switching the selection knob (17) to the "
" position.
Coff ee is too cold.
The fi lter holder is not inserted for preheat-
ing (chapter 5).
The cups are cold.
The milk is not suitable: powdered milk, low-
The milk does not froth.
fat milk.
Dirty Pannarello.
It is not possible to prepare a cap-
puccino.
There is no more steam in the boiler.
There is too little coff ee in the fi lter holder.
The grind is too coarse.
Coff ee is brewed too fast, crema
Coff ee is old or not suitable.
does not form.
The pod is old or not suitable.
Missing component in the fi lter holder.
No water.
The grind is too fi ne.
Coff ee tamped in the fi lter holder.
There is too much coff ee in the fi lter holder. Reduce the quantity of coff ee in the fi lter holder.
Coff ee does not come out or drips
only.
Knob (3) is open.
The machine has limescale build-up.
The fi lter in the fi lter holder is clogged.
Not suitable pod.
The fi lter holder is not correctly inserted in
the brew unit.
The upper rim of the fi lter holder is dirty.
Coff ee fl ows out of the edges.
Pod inserted incorrectly.
There is too much coff ee in the fi lter holder.
Please contact an authorised service centre for any problems not covered in the above table or when the suggested
solutions do not solve the problem.
• 26 •
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Possible Causes Solution
Connect the machine to the electric network.
Fill the water tank and prime the circuit again (section 4.5).
Turn the selection knob (17) back to the " " position.
Turn the machine off and let it cool down (approx. 1
hour). Then remove and wash the fi lter holder thor-
oughly. If the problem persists, contact the service
centre.
Wait until the light (20) turns on.
Preheat the fi lter holder.
Preheat the cups with hot water.
Use whole milk.
Clean the Pannarello as described in chap.10.
Prime the circuit (section 4.5) and repeat the steps de-
scribed in chapter 8.
Add coff ee (chapter 5).
Use a diff erent blend (chapter 6).
Use a diff erent blend (chapter 6).
Change the pod.
Make sure that all the components are present and
properly installed.
Fill the water tank and prime the circuit again (section 4.5).
Use a diff erent blend (chapter 6).
Shake the ground coff ee.
Close the knob (3).
Descale the machine (chapter 10).
Clean the fi lter (chapter 9).
Change type of pod.
Insert the fi lter holder correctly (chapter 5).
Clean the rim of the fi lter holder.
Insert the pod correctly. Make sure it does not come out
of the fi lter holder.
Reduce the quantity of coff ee using the measuring
scoop.