Troubleshooting Guide
PROBLEM
The ON/OFF button does
not light up
Coffee is not brewing
Coffee making takes to long Coffee maker is calcified
The coffee maker is only
brewing water
The filter basket is
overflowing
Coffee is not hot
There are coffee grounds
at the bottom of the carafe
Amount of brewed cups of
coffee is less than initially
cups of water filled in
POTENTIAL CAUSES
The appliance is unplugged.
There was a power outage.
ON/OFF button was not pressed
The appliance is unplugged.
There was a power outage.
ON/OFF button was not pressed
There is no water in the reservoir
There are no coffee grounds in the
filter basket
The filter basket is not properly
closed
The carafe was not properly
positioned on the keep warm plate
The lid is not on the carafe
Carafe was removed for more than
20 seconds while the unit is
brewing
Using too much coffee grounds
Using coffee that is too finely
Using the wrong paper filter size
There was a power outage
40 min. auto shut off has been
activated
The paper filter was not inserted
correctly into the filter basket
Paper filter collapsed
The amount of water gets lost in
wetting the grounds and through
evaporation during the
brewing process
SOLUTION
Plug unit in.
Wait for power to be restored.
Press ON/OFF button
Plug unit in.
Wait for power to be restored.
Press ON/OFF button
Fill water into the reservoir
Decalcify the coffee maker
Add the desired amount of coffee to the filter
Close the filter basket correctly
Be sure the carafe is centered
directly under the filter basket
Place the lid on the carafe
Carafe should be replaced promptly after removing
Remove filter from the filter basket Replace the paper
filter with a new one Restart the coffee brewing process
with proper amount of coffee grounds (not more than 10
coffee scoops or tablespoons)
Use only coffee that is ground for drip coffee makers
Use paper filter # 4
Wait for power to be restored
Rinse filter basket, set paper filter into the filter basket
and restart brewing
Carafe indicates the water capacity and not the amount
of coffee
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