Repairs and Servicing
Repairs
Return the product to the point of purchase for repairs. Please note that we reserve the right to refuse
service in the event of damage so severe that there is little hope of function being restored, whether
said damage is caused by physical shocks, exposure to or immersion in sand, mud, or water, or the like.
Warranty Service
Should the product malfunction in the course of normal use as set forth in the user's manual and
accompanying documentation, it may be returned to the point of purchase for repairs within the
warranty period. The owner is responsible for all shipping costs. The warranty period varies with
the country or region of purchase; for more information, visit http://www.fujifilm.com/support/optical_
devices/tv_cine/warranty/. Store dated receipts or other proof of purchase in a safe place, as it will be
required for repairs made under warranty.
Service Outside the Warranty Period
Request for service will normally be accepted within a period of roughly 7 years following the end
of production, during which time spares will be kept on hand, although owners may be off ered an
equivalent product during this period in the event that spares are not available. Compatibility with
consumables and accessories for the original product is not guaranteed. To prevent waste, repairs or
replacements may be made using refurbished parts or products, and FUJIFILM may collect returned
parts or products for later use. When returning a product for repair, please let us know if you require
the original parts.
Privacy
FUJIFILM obeys all applicable laws and regulations concerning the handling of names, addresses,
phone numbers, and other personal information provided by users.
ENGLISH
EN-11