Error/Warning
Description
Connect a Probe
Probe disconnected
or connected
improperly
Software not
updated to most
current version
Problem with probe
Probe Not Supported Probe disconnected
or connected
improperly
Software not
updated to most
current version
Problem with probe
HQd meter does not
support IntelliCAL
probe
Bootloader
Software not
X.X.XX.XX error
updated to most
current version.
Solution
Tighten the locking nut on the
probe connector.
Disconnect the probe and then
connect the probe again
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Connect a different IntelliCAL
probe to verify if problem is with
probe or meter
Tighten the locking nut on the
probe connector.
Disconnect the probe and then
connect the probe again.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Connect a different IntelliCAL
probe to the meter to verify if
problem is with the meter or the
probe.
Contact Technical Support.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
Error/Warning
Description
0 days remaining
LDO or LBOD
message (For LDO
sensor cap used for
and LBOD only)
365 days
There are 0 days
remaining in the life
of the LDO sensor
cap.
Meter set to
incorrect date and
time
Software not
updated to most
current version
Meter not configured Software error(s)
Solution
Replace the LDO or LBOD
®
sensor cap and iButton
.
Replace the LDO sensor cap.
Calibration will be allowed.
However, the calibration icon
and question mark will appear on
the measurement screen even if
the calibration has passed.
1. Disconnect the probe from
the meter.
2. Remove the meter batteries.
3. Install the meter batteries
properly. Follow the polarity
makings.
4. Set correct date and time in
the meter.
5. Connect the probe and verify
that message has been
removed.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
If the meter starts up correctly,
back up the Data Log and
Method files.
To download the most current
version of the software, refer to
the applicable product page on
the manufacturer's website.
English 15