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Cisco Connection Online
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance
customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services
to Cisco's customers and business partners. CCO services include product information, product
documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes,
brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously: a character-based version and a multimedia version that resides on the World Wide Web
(WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and
it is excellent for quick access to information over lower bandwidths. The WWW version of CCO
provides richly formatted documents with photographs, figures, graphics, and video, as well as
hyperlinks to related information.
You can access CCO in the following ways:
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For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional
information, contact cco-team@cisco.com.
If you are a network administrator and need personal technical assistance with a Cisco
Note
product that is under warranty or covered by a maintenance contract, contact the Cisco
Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To
obtain general information about Cisco Systems, Cisco products, or upgrades, contact
800 553-6387, 408 526-7208, or cs-rep@cisco.com.
78-12341-01
WWW: http://www.cisco.com
WWW: http://www-europe.cisco.com
WWW: http://www-china.cisco.com
Telnet: cco.cisco.com
Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following
terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up
to 28.8 kbps.
Regulatory Compliance and Safety Information for the Cisco CSS 11150 and CSS 11800
Cisco Connection Online
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