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Warranty
Pentair Water warrants that, when this product is used for the purpose it
was designed, is correctly housed and vented against weather, vermin,
dust etc., that it will be free of material and manufacturing defects at
the time of the original purchase.
This warranty is limited to the cost of the product and does not cover
third party costs including the costs of electricians, plumbers, etc.
unless authorised by Pentair Water.
Terms and Conditions applicable Internationally
How long the warranty is effective Internationally?
1)
This Pentair Water product is warranted for 12 months for all parts
from the date of the first consumer purchase. Should any parts fail
as a result of such defects within the specified period, the part will
be replaced free of charge. (This does not include travel charges,
removal and reinstallation charges.)
Terms and Conditions applicable In australia and New zealand
1)
You should carefully read the instructions supplied prior to using
this Pentair Water product.
This product is to be installed and operated in accordance with
the instructions provided. This warranty will not apply if it is used
in a manner other than in accordance with the instructions.
What The Warranty Covers:
Pentair Water warrants its products to be free of defects in material
and workmanship during the warranty period. If a product proves to
be defective in material or workmanship during the warranty period,
then Pentair Water will, at its sole option repair or replace the product
with a like product. Replacement product or parts may include
re-manufactured or refurbished parts or components.
How Long The Warranty Is effective:
1)
This Pentair Water product is warranted for 60 months warranty
for all parts from the date of the first consumer purchase.
2)
Authorised workshop labour will be free of charge for the first
12 month period from date of the first consumer purchase when
unit is found to have failed due to defective workmanship or
material supplied by Pentair Water Australia.
Infield service by an authorised Pentair Water Service Agent will
incur a travel, removal and reinstallation fee payable by customer.
3)
Where this Pentair Water product is sold for commercial
application as defined in the relevant Trade Practices and
Consumer Protection legislation the warranty shall be for a period
of six months from the date of purchase by the end user.
Who The Warranty Protects:
This warranty is valid only for the consumer purchaser.
What The Warranty Does Not Cover:
1)
Damage, deterioration or malfunction resulting from:
a)
Accident, misuse, negligence, fire, water, lightning, or other
acts of nature, unauthorized product modification or failure
to follow instructions supplied with the product.
b)
Repair or attempted repair by anyone not authorised by
Pentair Water.
c)
Any damage to the product due to shipment.
d)
Removal or installation of the product.
e)
Causes external to the product such as electric power
fluctuations or failure.
f)
Use of supplies or parts not meeting Pentair
Water specifications.
g)
Normal wear and tear.
h)
Water ingression or exposure to abnormal corrosive
conditions or "run dry" conditions.
i)
Any other cause which does not relate to a product defect.
2)
Damage caused to the product as a consequence of use of
another manufacturer's product used in conjunction with Pentair
Water and affiliate companies.
3)
Ingress of insects into the unit causing electrical malfunction is not
warranted, care should be taken to avoid this occurrence.
Spare Parts:
Spare parts are usually stocked for a reasonable period of time
following last production.
Pentair Water does not warrant that spare parts will be made available
for the whole of the reasonable period and reserves its right to cease
supplying spare parts or providing facilities for repair of spare parts in
circumstances which are beyond its control including the requirement
to remove spare parts from sale as a consequence of changes in the law
or otherwise as it deems fit.
How To Get Service:
In Australia please contact 1800 664 266
In New Zealand please contact 0800 664 269
Claims under this warranty must give evidence of date of purchase,
model and serial number of the product and the claimants name,
address and telephone number.
1)
To obtain warranted service, you will be required to provide to
either Pentair Water state office or recommended service agent:-
a)
The product.
b)
Confirmation in writing specifying the nature of your claim.
c)
Proof providing date of original purchase.
d)
Full contact details including name and address.
e)
The serial number of the product if any.
2)
The product is to be forwarded by the customer freight paid to an
Authorised Pentair Water service agent.
3)
Warranty service work will be denied or suspended, on equipment
not readily accessible to service personnel, that is products that
are behind barriers, tiled or bricked in, installed in roofs or second
story external walls including inaccessible power points.
4)
Any service of any product which is found to be faulty due to
abuse, fair wear & tear, misuse or improper installation will be
charged to the owner at the service agents current servicing
hourly rate.
Limitation of Implied Warranties:
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH
EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN
INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE.
exclusion of Damages:
PENTAIR WATER'S LIABILITY IS LIMITED TO THE COST OF REPAIR
OR REPLACEMENT OF THE PRODUCT. PENTAIR WATER SHALL NOT
BE LIABLE FOR:
1)
DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN
THE PRODUCT, DAMAGES BASED UPON INCONVENIENCE,
LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF
PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS OF
GOODWILL, INTERFERENCE OF BUSINESS RELATIONSHIPS,
OR OTHER COMMERCIAL LOSS, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
2)
ANY OTHER DAMAGES, WHETHER INCIDENTAL,
CONSEQUENTIAL OR OTHERWISE.
3)
ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
effective Law:
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. Nothing in this warranty
limits or restricts, or is intended to derogate from, any right or remedy
which the purchaser or ultimate user of the product may have pursuant
to Australian state and/or Australian federal consumer protection
legislation, New Zealand Sale of Goods Act, Consumer Guarantees
Act, Fair Trading Act or any other relevant and applicable New
Zealand legislation or authority and where necessary shall so be read
and construed.
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