What Is Remote Support - Samsung 5+ Serie Manual Del Usuario

Recommendation - EU Only
Hereby, Samsung Electronics, declares that this 3D Active Glasses is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
This equipment may be operated in all EU countries.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely.
• Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset your TV
• Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
1. Call Samsung
Contact Centre and
ask for remote support.
Password Change
Screen Menu > System > Change PIN
Change the TV's password.
1. Run Change PIN and then enter the current password in the password field. The default password is 0000.
2. Enter a new password and then enter it again to confirm it. The password change is complete.
✎
If you forget the PIN code, press the buttons in the following sequence which resets the PIN to "0-0-0- 0":
✎
When the TV turns on:
RETURN.
[PF5500-TK]BN68-04885B-06L04.indb 18
2. Open the menu on
your TV and go to the
Support section.
→ Volume up →
MUTE RETURN
English - 18
3. Select Remote
Management and
Provide the Pin# to
the agent.
→ Volume down →
RETURN
4. The agent will then
access your TV.
That's it!
→ Volume up →
2013-11-13 4:24:39