PROBLEM
• Tool will not turn on.
• Battery pack will not charge. • Battery pack not inserted into charger. • Insert battery pack into
• Unit shuts off abruptly.
For assistance with your product, visit our website at www.portercable.com for a list of service
centers, or call the PORTER-CABLE Customer Care Center at (888) 848-5175.
Service and repairS
All quality tools will eventually require
servicing and/or replacement of parts. For
information about Porter Cable, its factory
service centers or authorized warranty
service centers, visit our website at www.
portercable.com or call our Customer
Care Center at (888) 848-5175. All repairs
made by our service centers are fully
guaranteed against defective material
and workmanship. We cannot guarantee
repairs made or attempted by others.
You can also write to us for information
at Porter Cable, 4825 Highway 45 North,
Jackson, Tennessee 38305, (888) 848-
5175 - Attention: Product Service. Be sure
to include all of the information shown on
the nameplate of your tool (model number,
type, serial number, etc.).
THree Year LiMiTed
WarranTY
Porter Cable will repair
charge, any defects due to faulty materials
or workmanship for three years from the
date of purchase for tools (two years for
batteries). This warranty does not cover part
failure due to normal wear or tool abuse.
For further detail of warranty coverage
and warranty repair information, visit www.
portercable.com or call (888) 848-5175. This
warranty does not apply to accessories or
damage caused where repairs have been
made or attempted by others. This warranty
gives you specific legal rights and you may
TROUBLEShOOTING
POSSIBLE CAUSE
• Battery pack not installed properly.
• Battery pack not charged.
• Charger not plugged in.
• Surrounding air temperature
too hot or too cold.
• Battery pack has reached its
maximum thermal limit.
• Out of charge. ( To
maximize the life of the
battery pack it is designed
to shutoff abruptly when
the charge is depleted.)
or replace
, without
have other rights which vary in certain states
or provinces.
In addition to the warranty, Porter Cable
tools are covered by our:
1 Year Free Service: Porter Cable will
maintain the tool and replace worn parts
caused by normal use, for free, any time
during the first year after purchase.
90 daY MOneY BacK GUaranTee: If
you are not completely satisfied with the
performance of your Porter Cable Power
Tool for any reason, you can return it within
90 days from the date of purchase with a
receipt for a full refund – no questions asked.
LaTin aMerica: This warranty does not
apply to products sold in Latin America. For
products sold in Latin America, see country
specific warranty information contained in
the packaging, call the local company or see
website for warranty information.
To register your tool for warranty service
visit our website at www.portercable.com.
WarninG LaBeL repLaceMenT
If your warning labels become illegible or
are missing, call (888) 848-5175 for a free
replacement.
4825 Highway 45 North
Jackson, Tennessee 38305
(888) 848-5175
www.portercable.com
10
POSSIBLE SOLUTION
• Check battery pack
installation.
• Check battery pack
charging requirements.
charger until LED illuminates.
• Plug charger into a
working outlet. Refer to
"Important Charging Notes"
for more details.
• Move charger and battery
pack to a surrounding air
temperature of above
40 degrees F (4,5°C) or
below 105 degrees F
(+40,5°C).
• Allow battery pack to cool
down.
• Place on charger and
allow to charge.