Troubleshooting
Basic troubleshooting tips
Use Help on the touch screen to resolve issues
The Harmony remote does not communicate with MyHarmony
Check the USB cable and its connection
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Do not use a USB hub
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Try another USB port
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Restart the remote: Press and hold the Off button for 15 seconds or until
•
the Logitech logo appears on the display
Device not listed in MyHarmony app or the Harmony remote does not
have a command
Check the manufacturer name and model number entries
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Use the Harmony remote IR learning feature
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For more help go to
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support.myharmony.com/950
English
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