Problem
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
The hob deactivates.
Residual heat indicator does not
come on.
Automatic Heat Up does not op‐
erate.
The heat setting changes be‐
tween two levels.
The control panel becomes hot to
the touch.
There is no sound when you
touch the panel sensor fields.
comes on.
comes on.
and a number come on.
8.2 If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an
Authorised Service Centre. Give the data
from the rating plate. Give also three digit
letter code for the glass ceramic (it is in the
corner of the glass surface) and an error
40
ENGLISH
Possible cause
You put something on one or more
sensor fields.
You put something on the sensor
field
.
The zone is not hot because it oper‐
ated only for a short time or the sen‐
sor is damaged.
You use a very tall pot which blocks
the signal.
The zone is hot.
The highest heat setting is set.
Power management operates.
The cookware is too large or you put
it too close to the control panel.
The sounds are deactivated.
Child Safety Device or Lock oper‐
ates.
There is no cookware on the zone.
The cookware is unsuitable.
The diameter of the bottom of the
cookware is too small for the zone.
There is an error in the hob.
message that comes on. Make sure, you
operated the hob correctly. If not the
servicing by a service technician or dealer
will not be free of charge, also during the
warranty period. The information about
guarantee period and Authorised Service
Centres are in the guarantee booklet.
Remedy
Remove the object from the sensor
fields.
Remove the object from the sensor
field.
If the zone operated sufficiently long to
be hot, speak to an Authorised Service
Centre.
Use a smaller pot, change the cooking
zone or operate the hood manually.
Let the zone become sufficiently cool.
The highest heat setting has the same
power as the function.
Refer to "Daily use".
Put large cookware on the rear zones,
if possible.
Activate the sounds. Refer to "Daily
use".
Refer to "Daily use".
Put cookware on the zone.
Use cookware suitable for induction
hobs. Refer to "Hints and tips".
Use cookware with correct dimen‐
sions. Refer to "Technical data".
Deactivate the hob and activate it
again after 30 seconds. If
on again, disconnect the hob from the
electrical supply. After 30 seconds,
connect the hob again. If the problem
continues, speak to an Authorised
Service Centre.
comes