Saeco VIA VENETO CAPP SS WHT SIN013AX Instrucciones De Uso página 26

26
12 PROBLEM SOLVING, CAUSES AND SOLUTIONS
Problem
The machine does not turn on.
The pump is very noisy.
Coff ee is too cold.
The milk does not froth.
The coff ee is brewed too fast,
crema does not form.
Coff ee is not brewed or brewed in
drips only.
Coff ee fl ows out of the edges.
Please contact an authorised service centre for any problems not covered in the above table or when the suggested
solutions do not solve the problem.
PROBLEM SOLVING, CAUSES AND SOLUTIONS
Possible Causes
The machine is not connected to the electric network.
No water in the tank (Section 4.3).
The brew button light (4) was off when the button (4)
was pressed.
The fi lter holder is not inserted for preheating (Section
5).
Not suitable milk.
There is too little coff ee in the fi lter holder / the grind
is too coarse.
Coff ee is old or not suitable.
No water.
The grind is too fi ne.
Coff ee tamped in the fi lter holder.
There is too much coff ee in the fi lter holder.
The "hot water/steam" knob (6) is open.
The machine has limescale build-up.
The upper fi lter is clogged.
The fi lter in the fi lter holder is clogged.
The fi lter holder is incorrectly inserted in the brew unit. Insert the fi lter holder correctly (Section 5).
The upper rim of the fi lter holder is dirty.
The gasket of the boiler is dirty or worn.
There is too much coff ee in the fi lter holder.
Solution
Connect the machine to the electric network.
Refi ll with water.
Wait until the light turns on.
Preheat the fi lter holder.
Check the fat content.
Add coff ee (Section 5).
Use a diff erent blend (Section 6).
Refi ll with water (Section 4.3).
Change the type of coff ee used.
Shake the ground coff ee.
Reduce the quantity of coff ee using the measuring
scoop.
Close the knob.
Descale the machine (Section 10).
Clean the fi lter element.
Clean the fi lter (Section 9).
Clean the rim of the fi lter holder.
Clean or replace the gasket.
Reduce the quantity of coff ee using the measuring
scoop.