Any other servicing should be done by an authorized service representative. If appliance is not working
as it should, has been dropped, damaged, left outdoors, or dropped into water, take it to a service
center prior to continuing use.
WARNING
PROBLEM
Vacuum
won't run
Dust escaping
from vacuum
Smokey burning
smell detected
Vacuum tools
won't pick-up
Poor suction
Vacuum running
warm
To reduce the risk of personal injury -
Turn power switch off before cleaning or servicing.
POSSIBLE CAUSE
1. Power cord not firmly
plugged into outlet.
2. Blown fuse or tripped
breaker.
3. No voltage in wall plug.
4. Thermal Protector
activated.
1. Dirt cup full.
2. Dirt cup not installed
correctly.
3. Rinsable and/ or Filter
made with HEPA media
not installed completely.
1. Belt broken or stretched.
2. Stair tool is clogged
1. Dirt cup full
2. Filter is clogged.
3. Stair tool not spinning.
1. Dirt cup not completelty
sealed.
2. Filter is clogged.
1. Dirty filter.
2. Low suction.
POSSIBLE SOLUTION
1. Plug unit in firmly.
2. Check fuse or breaker in home. Replace
fuse/breaker in home.
3. Replace fuse/reset breaker in home.
4. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
1. Empty dirt cup.
2. Review Dirt Cup removal & replacement.
3. Review Filter Removal and Cleaning.
1. Call customer service:
1-800-321-1134
2. Clear/remove debris from brush
roll.
1. Empty dirt cup.
2. Romove filter and clean.
3. Review 'how to' section.
1. Resintall dirt cup, make sure lid is
closed completely.
2. Remove filter and clean.
1. Clean filter, rinse, dry and
re-assemble.
2. Locate clog and remove.
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