Refrigerator has an odor
Light does not come on
Doors do not close properly
Vibration or rattling
Normal Sounds
TEMPERATURE AND MOISTURE
PROBLEM
POSSIBLE CAUSE(S)
Refrigerator or
Temperature control is not set low enough.
freezer is too warm
Doors opened frequently or left open.
Warm food added recently.
The space between the back of the
refrigerator and the wall is too close.
Items against back of compartments are
blocking proper airflow.
Refrigerator or
Temperature control is set too low.
freezer is too cold
Moisture on
High humidity
exterior/interior of
refrigerator
Doors opened frequently or left open.
Open container of water in refrigerator
Frost or ice crystals
Freezer door left open or opened frequently.
on frozen food
Items blocking freezer air vents and
preventing proper air flow.
Food freezing in
Food placed too close to the air vent.
refrigerator
Temperature control set too cold.
FOR MORE HELP, VISIT HAIERAMERICA.COM OR CALL THE CONSUMER HELP LINE AT
1-877-337-3639.
Food is not sealed or packaged properly.
Interior needs to be cleaned.
Food stored too long.
Refrigerator is unplugged.
LED light is burned out.
Sabbath Mode is activated.
Refrigerator is not level.
Something is obstructing door closure.
Refrigerator is not resting firmly on floor.
It sounds like water is flowing from the
refrigerator.
Humming or buzzing sounds
Cracking or clicking sounds
Reseal packaging. Place an opened box of baking soda in the
refrigerator, replace every 3 months.
Clean the interior. See "Cleaning."
Dispose of spoiled food.
Plug refrigerator in to power source.
Contact a qualified technician to replace the burned out LED.
Lights are disabled in Sabbath mode. To turn on lights you must
turn off Sabbath Mode. See "Sabbath Mode" for instructions.
See "Leveling."
Check for and remove obstructions.
See "Leveling."
Refrigerant flowing in the lines will make this sound when the
compressor starts and stops.
The refrigerator has an automatic defrosting system. The
defrosted water will make this sound.
The compressor and fans for cold air circulation can make this
sound. If the refrigerator is not level, the sound will be louder.
The interior parts will make this sound as they contract and
expand in response to temperature changes.
SOLUTION
Adjust the compartment to a colder setting; allow 24 hours for the
temperature to adjust.
Keep door closed / Check that a package is not preventing door
from closing.
Allow time for food and refrigerator to cool.
Allow 2" (5 cm) space between the back of the refrigerator and the
wall.
Store items only inside the trim of the glass shelves; don't place
items against sides of the compartments or directly in front of any
vents.
Adjust temperature in the compartment to the next warmer
setting; allow 24 hours to adjust.
This is normal. Dry surface and adjust temperature to slightly colder
setting. Turn on the "Dehumidify" function if moisture appears on
the hinged bar on the left-hand refrigerator door.
Keep door closed. Check that a package is not preventing door from
closing.
Cover or seal container.
Adjust the temperature to a warmer setting; allow 24 hours to
adjust.
Move items away from rear wall.
Move items away from back and top of the refrigerator.
Adjust the temperature to a less cold setting.
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