Trouble Shooting - Alcad PAK-03020 Manual De Instrucciones

P O R T E R O D I G I T A L - D I G I T A L D O O R E N T R Y S Y S T E M S - P O R T I E R N U M É R I Q U E

TROUBLE SHOOTING

Ensure that the concierge panel of the installation are correctly
configured. To do so, check that the values selected in the different
positions of the configuration menu are the same as those shown in
the section entitled “Connection and configuration of the concierge
panel according the installation” see page 7.
Nothing works
Check the mains voltage in the power supply units. Ensure that the green
led of the power supply to the audIo unit is lit. Make sure that the voltage
between + and – of the power supply unit is 15 ± 10% Vdc. Check if
there are any short circuits and, if so, fix them. Disconnect the power
supply unit from the mains for 1 minute and then reconnect it. If the
problem persists, disconnect all the + and – terminals from the power
supply unit and check that the voltage between + and – is 15 ± 10% Vdc.
If it is not, there may be something wrong with the power supply unit.
There is no audio confirmation that a key has been pressed
Check that the voltage between + and – of the keypad is
Check the + and – connections from the numerical keypad to the power
supply unit. If no fault is detected, there may be something wrong with
the numerical keypad.
In the display the key which has been pressed does not appear
Check if there is audio confirmation that a key has been pressed. Check
that the voltage between + and – of the audio unit is 15 ± 10% Vdc.
Check the + and – connections from the audio unit to the power supply
unit. Check the connection between the numerical keypad and the audio
unit.
In the display appear "88888"
Ensure that the voltage between + and – of the audio unit is 15 ± 10%
Vdc. If the voltage is correct, there may be something wrong with the
audio unit.
The text “F0” flashes in the display
Ensure that there is no short circuit in the D3, D2 and D5, D4 connections
of the audio unit and check the connections with the equipment of the
installation. If necessary, check whether there is a short circuit in the D1,
D2 connections of the audio unit to the telephones / connection brackets.
Ensure that the other panels connected to the BUS have the correct power
supply. If you cannot find the fault, there may be something wrong with
the audio unit.
The text “F1” flashes in the display
Check the connection between the numerical keypad and the audio unit.
If no fault is detected, there may be something wrong with the numerical
keypad or the audio unit.
The text “F3” flashes in the display
Ensure that one of the entrance panels connected to the concierge unit
panel is configured as the main panel. Check the BUS connection between
the concierge unit panel and the entrance panel which has been configured
as the main panel. If you cannot find the fault, there may be something
wrong with the audio unit of the concierge panel or of the main entrance
panel.
If the concierge telephone/monitor emits intermittent tones when a call is made
The call tone cannot be heard on the monitor/telephone of the dwelling:
Check that the handset is not off the hook. Check that the programming
switch of the connection bracket/telephone is in ON position (on the left).
If necessary, Check connections D1 and D2 from the audio unit to the
tlephone/connection bracket. If you cannot find the fault, there may be
something wrong with the telephone/monitor, the connection bracket or
the audio unit.
No telephone/monitor and no entrance panel can be heard from the
concierge unit panel.
Check the cable connections between the receiver and the base of the
concierge telephone/monitor. Check the reception volume control in the
concierge unit panel. If you cannot find the fault, there may be something
wrong with the audio unit or the telephone/monitor.
One monitor/telephone cannot be heard from the concierge panel
Check the cable connections between the receiver and the base of the
telephone/monitor. If you cannot find the fault, there may be something
wrong with the telephone/monitor or the connection bracket.
The concierge unit panel cannot be heard on any telephone/monitor or on
any entrance panel.
Check the emission volume control in the concierge unit panel. If you
cannot find the fault, there may be something wrong with the audio unit.
Concierge panel cannot be heard from one telephone/monitor
Check the cable connections between the receiver and the base of the
telephone/monitor. If you cannot find the fault, there may be something
wrong with the telephone/monitor or the connection bracket.
It is not possible to call dwellings from the concierge unit
Ensure that the receiver of the telephone/monitor of the concierge unit
has been picked up.