Troubleshooting - Cochlear Baha Connect Manual Del Usuario

Caring for your abutment
Daily and weekly tasks are required to care for
your abutment properly.
Cleaning the abutment
Skin debris or other dirt in the abutment can
affect the sound quality and lead to damage
of your sound processor. Therefore it is very
important to clean the abutment area thoroughly.
Should you experience persistent irritation,
soreness or other signs of inflammation around
the abutment, contact your doctor or hearing care
professional.
First weeks after surgery
See figure 3
Once the dressing is removed, maintain good
daily hygiene at home to avoid redness or
soreness.Wash your hair carefully and use an
alcohol-free wet wipe to keep the skin clean.
Daily cleaning
After a few weeks, start cleaning the outside of
the abutment daily using mild soap and plenty
of warm water. An alcohol-free wet wipe should
be used to remove any debris around the base
of the abutment. Once clean, the area should
be gently dried with a clean towel or tissue. Any
hair wrapped around the abutment should be
removed.
Weekly cleaning
The inside of the abutment should be cleaned on
a weekly basis, using the wipes (or a soft cleaning
brush) to avoid damage of the sound processor.
Should you experience soreness or inflammation,
or if the abutment feels loose, contact your
hearing care professional.
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Note: If you use a soft cleaning brush,
remember to always rinse it in mild soap and
warm water and let it air dry. Change the brush
every three months, or if you have had an
infection. If you have bilateral implants, use
two separate cleaning brushes (one for each
abutment), to avoid cross-contamination.
Do not use the SP Cleaning brush on the
abutment due to contamination risk.
If you use the abutment cover make sure it is
cleaned at least once a week. Use warm soap
and water and your soft brush to clean the cover.
Long-term care
You will have regular check-ups as determined by
your hearing care professional. These checkups
help ensure that the processor works and fits
properly and that your implant area is healthy.
Using the abutment cover
See figure 4
The abutment cover protects the abutment
when the sound processor is not in place. This
prevents dirt from collecting in the abutment.
To attach the cover, gently press it onto the
abutment. Lift the cover to remove.
Warnings
If you are to undergo an MRI (Magnetic
Resonance Imaging) procedure, refer to the MRI
Reference Card included in the document pack.

Troubleshooting

Battery function can be related to a number of
problems, such as no sound, intermittent sound
and crackling/buzzing. Often a new battery is the
solution.
Problem Cause
No sound/weak Weak or dead battery.
sound
Volume too low.
Hat, glasses or other object in contact
Feedback
(whistling) with sound processor.
Battery door in wrong position.
Sound is Too high volume.
distorted or
Weak battery.
intermittent
Loose abutment.
Sound Sound processor not turned on.
processor does
Battery door is not completely closed.
not work
Dead battery.
Battery inserted wrong way.
Key lock is activated.
.
English
If the possible solutions in this chart do not
solve your problem, please see your hearing care
professional for further assistance
Possible Solution
Replace battery.
Turn up volume.
Relocate or remove the object.
Close battery door.
Decrease volume.
Replace battery.
Contact your hearing care professional.
Turn on sound processor.
Gently close the battery door
completely.
Replace battery.
Make sure the battery is inserted
correctly.
Deactivate key lock.
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