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Troubleshooting
EN
If the vacuum is not working properly, the screen display will show an error message. Please
refer to the troubleshooting table to find your solution.
Error Icon

WEEE Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE
as in directive 2012/19/EU) which should not be mixed with unsorted household
waste. Instead, you should protect human health and the environment by handing
over your waste equipment to a designated collection point for the recycling of
waste electrical and electronic equipment, appointed by the government or local
authorities. Correct disposal and recycling will help prevent potential negative
consequences to the environment and human health. Please contact the installer
or local authorities for more information about the location as well as terms and
conditions of such collection points.
30
Error Message
Battery overheating
Roller brush stuck
Air duct blocked
Error
Solutions
Please wait and continue to use after
motor temperature is normal.
Refer to the maintenance guide
[Cleaning the Smart Multi-Brush Bar]
section to clean the fiber material and
hairs wrapped around the roller brush.
Check whether the dust cup, HEPA
filter, pre-filter, extension rod, and
smart multi-brush bar are blocked.
Refer to the maintenance section to
clean. Allow dry thoroughly before
reuse.
Please contact our after-sales service
department for maintenance.

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Vte1-gr3

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