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15. Warranty of the HOYER Handel GmbH
What does this warranty cover?
The warranty covers:
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Damage, breakage, or inoperability due to defect.
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Damage not accounted by normal wear and tear or following the
safety and maintenance instructions provided in the user manual.
What is not covered by the warranty?
The warranty does not cover damage caused by:
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Normal wear and tear of the product, including fragile parts (such
as switches, glass, etc.);
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Improper use or transport;
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Disregarding safety and maintenance instructions;
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Accidents or acts of nature (eg., lightening, fire, water, etc.);
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Tampering with the product (such as removing cover, unscrewing
screws etc.).
What is the period of coverage and warranty resolution?
The warranty is for 3 years from the date of purchase. At our discretion,
product will either be refunded or replaced.
What will we not do?
We will not:
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Start a new warranty period upon product exchange;
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We will not repair product.
How to process the warranty?
We recommend first either:
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Call customer service at
1 (844) 543-5872
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Visit the Website Customer Service Platform at
www.lidl.com/contact-us
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Visit a LIDL store for further assistance
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